List of ODS2 Customers
Ods2
Radisson Blu Hotel, DUBAI INTERNET CITY, Dubai Media City,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 4 445 6840
Professional Services
17
$4M
Since 2010, our global team of researchers has been studying ODS2 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ODS2 for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ODS2 for Business Process Management include: Carrefour France, a France based Retail organisation with 80000 employees and revenues of $46.02 billion, RATP, a France based Transportation organisation with 64000 employees and revenues of $6.67 billion, KPN, a Netherlands based Communications organisation with 6887 employees and revenues of $6.42 billion, LETROT, a France based Leisure and Hospitality organisation with 230 employees and revenues of $58.0 million and many others.
Contact us if you need a completed and verified list of companies using ODS2, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ODS2 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carrefour France | Retail | 80000 | $46.0B | France | ODS2 | ODS2 | Business Process Management | 2021 | n/a |
In 2021, Carrefour France implemented ODS2, a Business Process Management application to support workflow digitalisation and multichannel communications. ODS2 is positioned to handle process orchestration and document-centric workflows consistent with Business Process Management functional terminology and enterprise workflow automation.
Documentation from the vendor ecosystem notes Docoon as a provider to Carrefour in France for workflow digitalisation and multichannel communications, with explicit references to customer notifications and document delivery to improve message deliverability and operational efficiency. Module usage for multichannel messaging and document dematerialization and e-invoicing capabilities is inferred from the vendor and partner roster rather than from a detailed public implementation brief, therefore ODS2 deployment at Carrefour likely emphasizes messaging channels and electronic document flows alongside core BPM process models.
Operational scope centers on customer communications and document operations, affecting customer service touchpoints and back office document handling and distribution. The implementation narrative prioritizes workflow automation, message routing, and document dematerialization as Business Process Management capabilities that support improved deliverability and operational efficiency, aligned with Carrefour France ODS2 Business Process Management objectives.
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KPN | Communications | 6887 | $6.4B | Netherlands | ODS2 | ODS2 | Business Process Management | 2025 | n/a |
In 2025, KPN Health contracted ODS2's cloud-native Business Support System, ODS2, to implement an end-to-end digital ID wallet and identity-onboarding solution for the Gedeelde Zorg Midden-Holland healthcare collective. The engagement is classified under Business Process Management and targets healthcare identity management in the Netherlands for approximately 25,000 professionals and 250,000 residents.
The implementation centers on CRM linked identity records, IAM integration for centralized identity and access management, and wallet management for credential issuance and lifecycle control. Configuration and automation workstreams focused on identity proofing, wallet provisioning, credential revocation, and role based access mapping to align provider and resident personas with operational processes.
Architecturally, the deployment uses a cloud-native Business Support System model with API driven interfaces to CRM and IAM endpoints to enable real time provisioning and synchronization of identity attributes. The design supports multitenant separation for the Gedeelde Zorg collective and event driven orchestration for credential exchange to consumer wallets, consistent with Business Process Management patterns for process automation and stateful workflow handling.
Governance and rollout emphasize standardized onboarding workflows, consent capture, audit trails, and identity governance to enforce clinical role separation and data minimization across participating sites. The KPN ODS2 Business Process Management deployment institutionalizes process orchestration for identity lifecycle events to support ongoing operational governance and compliance monitoring.
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LETROT | Leisure and Hospitality | 230 | $58M | France | ODS2 | ODS2 | Business Process Management | 2020 | n/a |
In 2020, LETROT implemented ODS2 Business Process Management for its finance operations. Docoon implemented a hybrid electronic invoicing and electronic signature solution based on ODS2 for LETROT in France, establishing a combined invoice dispatch and signature capability.
The deployment used ODS2 modules for electronic invoicing, electronic signature and document archiving, configured to automate invoice dispatch workflows and to capture signature events and retention metadata. Configuration work emphasized workflow orchestration, document lifecycle management and compliance focused archival, leveraging ODS2 Business Process Management capabilities to formalize invoice and signature procedures.
Operational coverage targeted the finance function across LETROT's French operations, centralizing invoice issuance, signature routing and archival processes under ODS2. Integration points were focused on document exchange and signature orchestration, with implementation delivered by Docoon and governance aligned to finance approval workflows and audit trails.
The implementation delivered measurable invoice dispatch cost savings and improved traceability in the finance function as reported in the vendor testimonial. Document archiving and electronic signature capabilities were cited as the primary contributors to enhanced auditability of invoice lifecycles.
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RATP | Transportation | 64000 | $6.7B | France | ODS2 | ODS2 | Business Process Management | 2022 | n/a |
In 2022 RATP implemented ODS2 as its Business Process Management application. Docoon appears on the vendor client roster as a supplier to RATP in France, providing workflow digitalisation and multichannel messaging for operational alerts and customer communications, and the timeline is an estimate due to limited public detail.
ODS2 deployment focused on workflow orchestration for operational processes, with inferred module usage including critical alerts, messaging and archiving based on vendor material. Configuration work emphasized rule based routing, message templating and automated escalation for operational alerts and customer notifications within the ODS2 Business Process Management environment.
Integrations center on operational alerting channels and customer communication endpoints, supporting operations and customer service workflows across RATP transit operations in France. The ODS2 Business Process Management implementation supports message orchestration and audit trail capture to meet operational continuity and compliance needs.
Governance and rollout emphasized centralized workflow ownership with cross functional coordination between operations, customer service and compliance teams. Vendor sourced claims indicate the solution aims to increase delivery reliability and compliance through digitalised workflows and multichannel messaging.
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FAQ - APPS RUN THE WORLD ODS2 Coverage
ODS2 is a Business Process Management solution from ODS2.
Companies worldwide use ODS2, from small firms to large enterprises across 21+ industries.
Organizations such as Carrefour France, RATP, KPN and LETROT are recorded users of
ODS2 for Business Process Management.
Companies using ODS2 are most concentrated in Retail, Transportation and Communications, with adoption spanning over 21 industries.
Companies using ODS2 are most concentrated in France and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ODS2 across Americas, EMEA, and APAC.
Companies using ODS2 range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 50%.
Customers of ODS2 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ODS2 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Business Process Management.