Carroll Management Group
3340 Peachtree Road, Suite 2250,
Atlanta, 30326, GA,
United States
Atlanta, 30326, GA,
United States
1 404-812-8270
Construction and Real Estate
Carroll Management Group Technographics
Carroll Management Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carroll Management Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Carroll Management Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carroll Management Group has purchased the following applications: Domo for Analytics and BI in 2017, Microsoft 365 for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carroll Management Group is running and its propensity to invest more and deepen its relationship with Domo , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carroll Management Group revenues, which have grown to $540.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carroll Management Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carroll Management Group Tech Stack and Enterprise Applications
Carroll Management Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017, Carroll Management Group implemented Domo to accelerate insight delivery across its property management and executive reporting workflows. The Domo deployment functioned as the organization’s Analytics and BI platform, centralizing managed datasets mined from operational systems for finance and property operations reporting.
The implementation included configuration of managed datasets and creation of executive-facing data cards in Domo, with internal oversight of Domo project managers to translate business requirements into visual analytics. SQL queries were used to map all fields, validate schema alignment, and test data integrity, and ETL templates containing large volumes of property and financial data were formatted, imported, and audited as part of the ingestion pipeline.
Integration work included managed data mining from Yardi Voyager into Domo, with field-level mapping and data quality testing to ensure reporting fidelity. Operational coverage extended to helpdesk support, the team managed Yardi and Domo system issue tickets for over 700 users, supporting both front-line property staff and executive consumers of the Analytics and BI environment.
Governance and process changes included creating a project plan template to standardize future property take-overs and coordinating ongoing data stewardship between property operations and reporting owners. The project also documented a direct outcome, formatting and auditing ETL templates saved the company almost $30k during the implementation phase.
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Carroll Management Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Carroll Management Group implemented Microsoft 365. The deployment is classified under the Collaboration Apps Category and was provisioned to support the companys construction and real estate operations for approximately 80 employees across corporate and project teams.
The Microsoft 365 implementation centers on core collaboration capabilities, including corporate email, document collaboration and team communications, with configuration work focused on SharePoint document sites, OneDrive file synchronization, Exchange based messaging and Microsoft Teams for meetings and chat. Microsoft 365 is used to centralize content collaboration workflows and internal communication patterns consistent with Collaboration category practices.
Operational coverage includes tenant level administration, role based access controls and group based provisioning to align access with project teams and office functions. The public website references use of Microsoft 365, indicating tenant services or embedded collaboration components are active in external facing contexts, and governance activity appears oriented toward centralized administration and controlled user provisioning.
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Carroll Management Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Carroll Management Group implemented FreshDesk Customer Support on its website. The FreshDesk Customer Support deployment serves as the primary Customer Support channel for website visitors and for tenant and leasing inquiries, consolidating web-submitted requests into a centralized support intake.
Configuration emphasized core Customer Support capabilities, including ticketing, a self-service knowledge base, and templated responses to standardize handling for property management and leasing teams. Ticket assignment rules, priority categorization, and SLA-oriented workflows were configured to align with the organization’s operational scale and typical support patterns for real estate and construction services.
The implementation uses the Freshdesk web widget embedded on the corporate site to capture chats and contact forms, directing those interactions into the FreshDesk Customer Support ticket queue. Operational coverage spans customer facing functions related to property management, tenant services, and leasing, centralizing case handling and visibility for those business functions.
Governance was structured around role based administration inside FreshDesk Customer Support with defined ticket routing, escalation paths, and ownership rules to formalize response responsibilities across departments. The rollout focused on consolidating the web channel and operationalizing support workflows, with administrators maintaining service policies and user privileges within the FreshDesk Customer Support environment.
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Carroll Management Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Carroll Management Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Carroll Management Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Chief Financial Officer | CXO | Finance | |
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Vice President | Information Systems | VP | IT | |
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Director of People; Director of Business Development | Director | HR | |
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Apps Being Evaluated by Carroll Management Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carroll Management Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carroll Management Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Carroll Management Group Technographics
Carroll Management Group is a Construction and Real Estate organization based in United States,
with around 80 employees and annual revenues of $540.0 million.
Carroll Management Group operates a diverse technology stack with applications such as
Domo, Microsoft 365 and FreshDesk Customer Support,
covering areas like Analytics and BI, Collaboration and Customer Support.
Carroll Management Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Domo, Microsoft and Freshworks.
Carroll Management Group recently adopted applications including
Mimecast Email Security in 2021, FreshDesk Customer Support in 2020 and GoDaddy in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carroll Management Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carroll Management Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carroll Management Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.