Orleans, 45000,
France
Carsat Centre Val de Loire Technographics
Carsat Centre Val de Loire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carsat Centre Val de Loire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 770 Carsat Centre Val de Loire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carsat Centre Val de Loire has purchased the following applications: EasyVista EV Manager Incident Management Module for Incident Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carsat Centre Val de Loire is running and its propensity to invest more and deepen its relationship with EasyVista or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carsat Centre Val de Loire revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carsat Centre Val de Loire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carsat Centre Val de Loire Tech Stack and Enterprise Applications
Carsat Centre Val de Loire ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EasyVista | Legacy | EasyVista EV Manager Incident Management Module | Incident Management | ITSM | n/a | 2015 | 2016 |
In 2015 Carsat Centre Val de Loire implemented EasyVista EV Manager Incident Management Module to centralize Incident Management for its IT service desk and user support operations. The deployment used EasyVista EV Manager Incident Management Module as the primary incident and problem tracking platform to standardize ticket intake and interaction capture across support channels.
The implementation included installation of work and peripheral equipment, explicitly covering ToIP phone configuration, imprint devices, and video projector provisioning, and physical network cabling and braces to ensure connectivity. Support was provisioned for proximate and remote users, and telephone access permanence was configured as part of the service access layer.
Functional scope emphasized the Incidents and Problems workflows, with development of interactions on EasyVista to manage lifecycle states, assignment routing, and case documentation. Configuration work focused on aligning the Incident Management application with existing helpdesk procedures and operational support tasks performed by IT technicians and service desk staff.
Operational coverage targeted IT support and technical services within Carsat Centre Val de Loire, combining on site hardware installations with centralized incident handling in EasyVista EV Manager Incident Management Module. Governance changes centered on formalizing incident and problem handling through the Incident Management application and instituting telephone access procedures to maintain continuous user support.
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IT Decision Makers and Key Stakeholders at Carsat Centre Val de Loire
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Apps Being Evaluated by Carsat Centre Val de Loire Executives
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