AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of EasyVista EV Manager Incident Management Module Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Banque Palatine Banking and Financial Services 1200 $385M France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2018 n/a
In 2018, Banque Palatine implemented EasyVista EV Manager Incident Management Module. The deployment targeted Incident Management for the bank's IT service operations and included preparation and installation of work posts, mastering activities, and user support across Windows 7, Windows 8, Windows 10 and Mac environments and MS Office. Configuration work centered on core incident intake and ticket lifecycle capabilities, including logging, classification, routing, assignment and escalation workflows consistent with Incident Management best practices. The EasyVista EV Manager Incident Management Module was configured to centralize incident handling and to provide a shared knowledge base to support desktop and application support teams. Operational integration incorporated incident prevention capabilities using Heat and EasyVista to surface proactive alerts and reduce recurring incidents, with these integrations feeding the service desk workflow. Governance and rollout emphasized mastering, end user support procedures, and training for service desk staff to operate within the new incident workflows.
Bouygues Immobilier Construction and Real Estate 1904 $3.3B France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2016 n/a
In 2016, Bouygues Immobilier implemented the EasyVista EV Manager Incident Management Module for Incident Management to support IT service operations and frontline support teams. The deployment targeted level 1 and level 2 support users, positioning EasyVista EV Manager Incident Management Module as the primary ticketing and incident orchestration tool for the companys service desk and application support workflows. Configuration work centered on incident intake, triage, escalation routing, and lifecycle tracking consistent with Incident Management practices, with standard automation of ticket assignment and status updates for operational efficiency. Installation, configuration and disposal of applications were executed through Citrix XenApp Access, enabling remote access to the management console, and SCCM was used for application distribution and disposal processes via main distance delivery. Operational integrations explicitly included Citrix XenApp Access for access and SCCM for software distribution, with the implementation also placed in use on smartphones in lieu of DUO Security for mobile access workflows. The rollout concentrated on IT and application support functions, aligning service desk processes with the EasyVista EV Manager Incident Management Module to centralize incident records and streamline level 1 and level 2 activities. Governance adjustments emphasized formalized incident handling procedures and role based responsibilities for support tiers, with configuration governance controlled through the EasyVista console and SCCM packaging policies. The implementation narrative reflects a structured, application centric approach to Incident Management within Bouygues Immobilier, integrating access, distribution and mobile access controls into the incident lifecycle.
Carsat Centre Val de Loire Government 770 $100M France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2015 n/a
In 2015 Carsat Centre Val de Loire implemented EasyVista EV Manager Incident Management Module to centralize Incident Management for its IT service desk and user support operations. The deployment used EasyVista EV Manager Incident Management Module as the primary incident and problem tracking platform to standardize ticket intake and interaction capture across support channels. The implementation included installation of work and peripheral equipment, explicitly covering ToIP phone configuration, imprint devices, and video projector provisioning, and physical network cabling and braces to ensure connectivity. Support was provisioned for proximate and remote users, and telephone access permanence was configured as part of the service access layer. Functional scope emphasized the Incidents and Problems workflows, with development of interactions on EasyVista to manage lifecycle states, assignment routing, and case documentation. Configuration work focused on aligning the Incident Management application with existing helpdesk procedures and operational support tasks performed by IT technicians and service desk staff. Operational coverage targeted IT support and technical services within Carsat Centre Val de Loire, combining on site hardware installations with centralized incident handling in EasyVista EV Manager Incident Management Module. Governance changes centered on formalizing incident and problem handling through the Incident Management application and instituting telephone access procedures to maintain continuous user support.
Professional Services 1980 $3.0B United States EasyVista EasyVista EV Manager Incident Management Module Incident Management 2011 n/a
Retail 10000 $1.0B France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2016 n/a
Construction and Real Estate 3562 $3.9B France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2017 n/a
Construction and Real Estate 161482 $50.4B France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2009 n/a
Consumer Packaged Goods 9008 $6.0B France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2011 n/a
Professional Services 50988 $6.5B France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2018 n/a
Professional Services 500 $72M France EasyVista EasyVista EV Manager Incident Management Module Incident Management 2013 n/a
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Buyer Intent: Companies Evaluating EasyVista EV Manager Incident Management Module

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating EasyVista EV Manager Incident Management Module. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating EasyVista EV Manager Incident Management Module for Incident Management include:

  1. Teladoc Health, a United States based Healthcare organization with 4620 Employees

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FAQ - APPS RUN THE WORLD EasyVista EV Manager Incident Management Module Coverage

EasyVista EV Manager Incident Management Module is a Incident Management solution from EasyVista.

Companies worldwide use EasyVista EV Manager Incident Management Module, from small firms to large enterprises across 21+ industries.

Organizations such as Saint-Gobain, Sopra Steria, Sodiaal, Nexity and Bouygues Immobilier are recorded users of EasyVista EV Manager Incident Management Module for Incident Management.

Companies using EasyVista EV Manager Incident Management Module are most concentrated in Construction and Real Estate, Professional Services and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using EasyVista EV Manager Incident Management Module are most concentrated in France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of EasyVista EV Manager Incident Management Module across Americas, EMEA, and APAC.

Companies using EasyVista EV Manager Incident Management Module range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 20%.

Customers of EasyVista EV Manager Incident Management Module include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified EasyVista EV Manager Incident Management Module customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Incident Management.