AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Carter-Young Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Arbeit Software Legacy Arbeit VoIP PBX, VoiP and Phone Systems Collaboration n/a 2022 2022
In 2022, Carter-Young deployed Arbeit VoIP as its cloud-based phone service to support collections operations at the Georgia debt-collection agency. The implementation is in the category and was delivered by Arbeit Software. Arbeit VoIP was provisioned using the Arbeit Voice module to centralize inbound and outbound telephony, with standard VoIP capabilities such as call routing, voicemail handling, and built-in reporting for operations. Configuration emphasized rapid provisioning and low-touch onboarding to align telephony workflows with collections queuing and agent call handling. The deployment shifted the company telephony footprint to cloud infrastructure and covered collections teams and operations, with a reported onboarding window of approximately 20 minutes and low downtime during cutover. Operational reporting was improved through the Arbeit Voice reporting capabilities, providing clearer call logs and performance visibility for collections supervisors. Carter-Young reported more than 75% savings on its monthly phone bill, elimination of outages and improved call quality after the Arbeit VoIP deployment. Governance centered on operational ownership by collections management and configuration controls within the Arbeit Voice administrative console to manage routing rules and reporting access.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Snowplow Legacy Snowplow Analytics Marketing Analytics CRM n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Domain Name System (DNS) IaaS 2014 2014
Domain Name System (DNS) IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Carter-Young

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Carter-Young Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carter-Young IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carter-Young digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Carter-Young Technographics
Carter-Young is a Banking and Financial Services organization based in United States, with around 25 employees and annual revenues of $12.0 million.
Carter-Young operates a diverse technology stack with applications such as LiveChat, Arbeit VoIP and Snowplow Analytics, covering areas like Chatbots and Conversational AI, PBX, VoiP and Phone Systems and Marketing Analytics.
Carter-Young has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Arbeit Software and Snowplow.
Carter-Young recently adopted applications including Arbeit VoIP in 2022, Snowplow Analytics in 2021 and LiveChat in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carter-Young’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Carter-Young’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carter-Young technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.