Case-Mate, Inc
7000 Central Pkwy 1050,
Sandy Springs, 30328, GA,
United States
Sandy Springs, 30328, GA,
United States
1 888-988-5358
Retail
Case-Mate, Inc Technographics
Case-Mate, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Case-Mate, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Case-Mate, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Case-Mate, Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Zendesk Chat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Case-Mate, Inc is running and its propensity to invest more and deepen its relationship with Oracle , Block (ex Square, Inc) , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Case-Mate, Inc revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Case-Mate, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Case-Mate, Inc Tech Stack and Enterprise Applications
Case-Mate, Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Case-Mate, Inc implemented Oracle NetSuite ERP as its ERP Financial system. The Finance Department uses Oracle NetSuite ERP as the core accounts package, driving month end reporting, accounts payable and accounts receivable processes, and E-Commerce reconciliations tied to online sales.
Oracle NetSuite ERP is configured to support general ledger configuration, AP and AR ledgers, bank reconciliation workflows, and financial reporting close tasks. Configuration emphasizes role based access for the AP/AR teams and chart of accounts segmentation aligned to retail product lines, enabling structured month end close and reconciliations.
The Netsuite deployment is integrated with Nexonia for expense report capture and with Magento for E-Commerce order and payment data, creating an order to cash reconciliation flow between the storefront and the financial ledgers. Integrations are used to consolidate transaction detail into Oracle NetSuite ERP for accounting entries, expense posting, and financial reporting.
Operational governance centers on the Finance Department, with AP/AR teams supervised for reconciliations and month end close ownership, and E-Commerce reconciliations assigned to the staff responsible for order to cash integrity. Oracle NetSuite ERP, as the ERP Financial application, serves as the system of record for accounting and reporting across the company.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Case-Mate, Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Case-Mate, Inc implemented Zendesk Chat on its website. Zendesk Chat operates in the Chatbots and Conversational AI category and was provisioned to provide real-time customer engagement for the retail e-commerce storefront, directly supporting customer service and onsite sales assistance for the company.
The deployment was delivered as an embedded web chat widget on product and support pages, configured to handle live messaging, agent queueing, canned responses, and chat transcript capture consistent with Chatbots and Conversational AI workflows. Operational coverage focused on the website experience for online customers, with governance controls implemented through agent routing and business hour settings to manage inbound customer interactions and session continuity for support staff.
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Case-Mate, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Case-Mate, Inc implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform to standardize corporate email, calendaring, and document collaboration. Case-Mate, Inc uses Google Workspace (Formerly Google G-Suite) for corporate email, document management and internal communication, consolidating messaging and file collaboration under a single SaaS suite.
The deployment follows a cloud-hosted SaaS architecture provisioned through the Google Workspace admin console, with hosted Gmail, Calendar, Google Drive and real-time document co-authoring configured for employee use. The public website references Google Workspace usage, indicating the tenant supports organization-facing email and collaboration endpoints.
Operational coverage includes core business functions such as marketing, sales, customer support and product teams, centralizing communication flows and shared document workflows within Google Workspace. Governance and user lifecycle management were applied through the admin console, with group-based access controls and shared drive policies implemented to manage collaboration and data access across the company.
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Case-Mate, Inc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Case-Mate, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Case-Mate, Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Case-Mate, Inc PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Case-Mate, Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Case-Mate, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Case-Mate, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Case-Mate, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Case-Mate, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Case-Mate, Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Case-Mate, Inc Technographics
Case-Mate, Inc is a Retail organization based in United States,
with around 150 employees and annual revenues of $10.0 million.
Case-Mate, Inc operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Case-Mate, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Google.
Case-Mate, Inc recently adopted applications including
Klarna Payments in 2021, Apple Pay in 2021 and Shopify in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Case-Mate, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Case-Mate, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Case-Mate, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.