Castorama
Castorama Technographics
Castorama Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Castorama and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Castorama employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Castorama has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2022, Oracle Commerce Platform ( ex ATG Web Commerce ) for eCommerce in 2011, Shippeo Real-Time Transportation Visibility Platform for Real-Time Transportation Visibility in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Castorama is running and its propensity to invest more and deepen its relationship with SAP , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Castorama revenues, which have grown to $3.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Castorama intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Castorama Tech Stack and Enterprise Applications
Castorama ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2022 | 2023 |
In 2022, Castorama implemented SAP ERP ECC 6.0 as its ERP Financial application. The deployment targeted core finance operations within Castorama France and established SAP ERP ECC 6.0 as the transactional backbone for financial processing and control across the organization.
The implementation was configured to operate alongside SAP CAR and HR systems, aligning the ERP Financial backbone with customer activity and human resources capabilities. Functional scope included finance processing and incident handling workflows tied to sales support and data product touchpoints, reflecting an enterprise orchestration of transactional finance and supporting business processes.
Operational structure was organized under a Service Transition Manager who led a mixed local and offshore functional support team, with offshore resources located in India. The team managed incident offload, maintained complete product documentation for SaaS products, and executed formal handovers to ensure continuity of support, using agile methods to govern sprinted transition and operational tasks.
Governance and process changes centralized incident management and documentation ownership, impacting Finance, Sales Support, and Data Products functions. The program emphasized documented handovers and sustained functional support to stabilize run operations, and it explicitly enhanced Product Owner efficiency by offloading incident management to offshore teams in India as part of the support model.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Castorama eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Commerce Platform ( ex ATG Web Commerce ) | eCommerce | eCommerce | n/a | 2011 | 2011 |
In 2011, Castorama deployed Oracle Commerce Platform ( ex ATG Web Commerce ) to power its eCommerce storefront on castorama.fr, establishing the application as the primary platform for online product presentation and transaction capture. The implementation positioned Oracle Commerce Platform ( ex ATG Web Commerce ) as the core eCommerce engine for Castorama, supporting catalog publishing, merchandising, and storefront routing for the French market.
The deployment emphasized standard Oracle Commerce capabilities typical of the eCommerce category, including catalog management, rule-based merchandising and promotions, personalized content delivery, search and navigation, and checkout orchestration. Oracle Commerce Platform ( ex ATG Web Commerce ) was configured to handle product catalog taxonomy and merchandising rules, and to serve dynamic storefront pages and targeted offers managed by the marketing and merchandising teams.
Operational scope centered on Castorama’s online sales channel and the eCommerce, merchandising, and operations functions, with the platform configured to integrate at runtime with downstream order capture and inventory services at the API layer. Architectural implementation followed a multi-tier commerce pattern common to Oracle Commerce deployments, separating presentation, business logic, and data integration layers to support session management, catalog indexing, and runtime personalization.
Governance and operational ownership were aligned to centralized eCommerce and merchandising teams, enabling iterative updates to merchandising rules and content without direct code changes. Castorama Oracle Commerce Platform ( ex ATG Web Commerce ) eCommerce supports the company’s online retail sales and merchandising functions through a configurable merchandising engine and storefront management capabilities.
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Castorama SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shippeo | Legacy | Shippeo Real-Time Transportation Visibility Platform | Real-Time Transportation Visibility | SCM | n/a | 2014 | 2014 |
In 2014 Castorama implemented Shippeo Real-Time Transportation Visibility Platform to automatically capture delivery information and objectively measure delivery performance. Castorama is a leading French DIY and home improvement retailer, part of the Kingfisher group, operating a network of 104 stores in France.
The deployment leveraged Real-Time Transportation Visibility capabilities such as GPS tracking and geofencing to capture arrival events automatically, removing the need for manual carrier inputs. Shippeo Real-Time Transportation Visibility Platform captured event timestamps at the point of arrival and instituted event driven visibility across approximately 70,000 annual deliveries, enabling objective measurement of carrier performance and logistics operations.
Operational coverage extended to external carriers, warehouse receiving teams, and store receiving staff, and the platform provided objective delivery timestamps that corrected unreliable timing data previously shown in Castorama's TMS. Warehouse teams use the platform to communicate proactively on shipment arrival times with stores, and carrier performance data is now measured reliably against automatically captured events.
Governance and process change focused on replacing a manual carrier reporting mission with automated event capture, shifting operational responsibility from retrospective manual entry to real time visibility and proactive logistics management. Philippe Duhamel Transportation Manager commented that the system allows Castorama to be proactive and dynamic with logistics operations, and the implementation enabled warehouse staff to coordinate arrival communications more proactively with store teams.
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Castorama CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Castorama ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Castorama PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Castorama IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Castorama
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Castorama Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Castorama IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Castorama digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Castorama Technographics
Castorama is a Retail organization based in France,
with around 11000 employees and annual revenues of $3.16 billion.
Castorama operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Oracle Commerce Platform ( ex ATG Web Commerce ) and Shippeo Real-Time Transportation Visibility Platform,
covering areas like ERP Financial, eCommerce and Real-Time Transportation Visibility.
Castorama has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Shippeo.
Castorama recently adopted applications including
Mirakl Marketplace Platform in 2023, SAP ERP ECC 6.0 in 2022 and SendinBlue in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Castorama’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Castorama’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Castorama technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.