Cave Direct
Unit B9/B10, Larkfield Trading Estate, New Hythe Lane, Larkfield,
Kent, ME20 6SW,
United Kingdom
Kent, ME20 6SW,
United Kingdom
44 16 2271-0339
Distribution
Cave Direct Technographics
Cave Direct Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cave Direct and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Cave Direct employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cave Direct has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2022, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cave Direct is running and its propensity to invest more and deepen its relationship with Acumatica , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cave Direct revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cave Direct intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cave Direct Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | Arcus Universe | 2022 | 2022 |
In 2022, Cave Direct implemented Acumatica Cloud ERP in the ERP Financial category. The UK craft beer distributor engaged Arcus Universe to deploy Acumatica Cloud ERP across its finance, inventory, and commerce operations.
Cave Direct had been operating on a Sage system that experienced server crashes and relied on disconnected spreadsheets for inventory of more than 600 SKUs across four warehouses. The Acumatica Cloud ERP implementation consolidated inventory across multiple companies and branches, delivered real-time live inventory visibility, and established a multi-currency accounting environment to support trade and consumer sales.
Configuration work focused on inventory and warehouse management, order-to-cash workflows, and automated tax and fee calculations required by new Brexit import laws. The deployment included a dynamic business process for handling keg and bottle deposits and returns, and it was extended via seamless integration with the companys eCommerce strategy to support expanded online consumer sales while retaining trade distribution to some 2,000 pubs.
Operational scope covered finance, supply chain, warehouse operations, logistics for the company fleet, and commercial sales channels. Governance changes centralized inventory and financial reporting, removed manual spreadsheet reconciliations, and automated import documentation and tax computation to ensure compliance under the new customs rules.
Explicit outcomes reported by Cave Direct include live inventory visibility, streamlined keg deposit and return processing, support for multi-currency operations, and automated Brexit tax and import document calculations. The company credits Acumatica Cloud ERP with enabling rapid consolidation and redeployment of warehouse footprint during the pandemic and providing a futureproof platform that supported resumption of pre-Covid revenue levels and projected annual revenue growth.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
Cave Direct implemented Tawk.to in 2020 as an onsite conversational layer. Tawk.to, deployed as a chat widget embedded on the company website, provides real-time visitor messaging and a self-service entry point under the Chatbots and Conversational AI category. The implementation is scoped to the public website cavedirect.com and routes inbound chats to a small agent pool supporting customer service and sales functions. The deployment follows a lightweight client side architecture typical for small distributors with about 50 employees and centralized script management on site pages.
Configured capabilities include live messaging, chat history and visitor context surfaced through the Tawk.to dashboard, enabling agent response workflows and canned responses consistent with Chatbots and Conversational AI implementations. Operational governance is concentrated with designated agents and an administrator who manages the vendor console and site embedding. No system integrator is listed and no back-office integrations are documented in the source, so the implementation is characterized as a stand-alone web chat deployment to support customer service and onsite sales engagement.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Cave Direct implemented Microsoft 365 as its Collaboration platform. Cave Direct is a United Kingdom distribution company of about 50 employees and the organization is using Microsoft 365 on their website and across core business functions.
The deployment leverages Microsoft 365 services such as Exchange Online for email and calendaring, SharePoint and OneDrive for document management and file sharing, Microsoft Teams for messaging and meetings, and Office Online for web based productivity, reflecting standard Collaboration capabilities. Administration and governance are managed via the Microsoft 365 admin center with user provisioning, role based access controls and tenant level policy settings applied to commercial, operations and customer service teams in a single site SME deployment.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cave Direct
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cave Direct Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cave Direct Technographics
Cave Direct is a Distribution organization based in United Kingdom,
with around 50 employees and annual revenues of $8.0 million.
Cave Direct operates a diverse technology stack with applications such as
Acumatica Cloud ERP, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Cave Direct has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica, Tawk.to and Microsoft.
Cave Direct recently adopted applications including
Acumatica Cloud ERP in 2022, Tawk.to in 2020 and Intuit Mailchimp Mandrill in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cave Direct’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cave Direct’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cave Direct technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.