Chapel Hill, 27517, NC,
United States
CData Software Technographics
CData Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CData Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 CData Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CData Software has purchased the following applications: Stripe Payments for Payment Processing in 2022, Zendesk Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CData Software is running and its propensity to invest more and deepen its relationship with Stripe , Zendesk , HappyFox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CData Software revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CData Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CData Software Tech Stack and Enterprise Applications
CData Software ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022 CData Software deployed Stripe Payments as its Payment Processing solution on its public website. Stripe Payments was integrated to provide online payment acceptance and to centralize customer billing flows for the company website.
The implementation integrated client-side tokenization with server-side payment processing and webhook-driven event notifications into CData Software's backend services, creating an end-to-end checkout and payment event pipeline. Functional capabilities implemented include card and digital wallet authorization and capture workflows, embedded checkout flows, and webhook handling for payment status changes and reconciliation. Governance activity focused on configuring payment acceptance rules, enabling built-in fraud and risk controls within Stripe Payments, and establishing monitoring and dispute handling procedures to manage operational payments workflows.
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CData Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, CData Software deployed Zendesk Chat to its public website to provide web-based conversational support. CData Software implemented Zendesk Chat under the Chatbots and Conversational AI category to handle live web chat, proactive messaging, and visitor engagement for support and pre-sales inquiries.
The Zendesk Chat implementation embedded the Zendesk Chat widget across the corporate site and configured core capabilities common to chat platforms, including proactive chat invitations, canned responses, visitor tracking, chat tagging, and session transcript capture within Zendesk Chat. The deployment also used automated presence rules and business hours routing to manage availability and basic automation for away messages and initial routing.
Operational scope centered on the customer support and sales inquiry channels on the website, with the support organization managing agent staffing and chat queues. Governance focused on chat workflow documentation, agent onboarding for conversational handling, a tagging taxonomy for transcripts, and escalation pathways into existing support processes, indicating a centralized web deployment model governed by support operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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CData Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, CData Software implemented Microsoft 365. CData Software uses Microsoft 365 on their website and as its primary Collaboration platform for corporate productivity across the business, deployed as a cloud SaaS tenant under Microsoft.
The Microsoft 365 deployment at CData Software aligns with standard Collaboration functional modules including Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint for intranet and document management, OneDrive for file synchronization, and Office desktop and web applications for content creation. Configuration emphasizes team sites, document libraries, real-time collaboration workflows, and secure content sharing tailored to professional services use cases.
Operational scope covers company-wide collaboration for CData Software’s approximately 200 employees in the United States, supporting sales, engineering, delivery, and corporate functions. Governance is structured around centralized tenant administration, identity and access controls, and content governance to manage information lifecycle and departmental collaboration, while Microsoft 365 capabilities are also exposed in web-facing elements of the CData website.
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Collaboration | Collaboration |
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2022 | 2022 |
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CData Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CData Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2022 | 2022 |
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CRM | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CData Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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CData Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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CData Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CData Software
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CData Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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