CDM Smith
75 State St, Ste 701,
Boston, 2109, MA,
United States
Boston, 2109, MA,
United States
1 617-452-6000
Construction and Real Estate
CDM Smith Technographics
CDM Smith Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CDM Smith and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 CDM Smith employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CDM Smith has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CDM Smith is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Infinite Computer Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CDM Smith revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CDM Smith intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CDM Smith Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, CDM Smith implemented Oracle Cloud ERP as its ERP Financial solution, migrating core transaction and project accounting workloads from Oracle E-Business Suite. The program was led from the firm’s IT organization with a Senior Information Technology Project Manager accountable for analysis and implementation across finance, procurement, HCM, and project accounting domains.
The implementation of Oracle Cloud ERP included core Financials modules and configuration work on general ledger, accounts payable, accounts receivable, and revenue accounting, together with Procurement catalog and purchase-to-pay flows. The scope explicitly incorporated Project Accounting capabilities and HCM components to support project cost capture and workforce-related financial postings.
Architecturally the deployment followed a cloud-native Oracle Cloud ERP model with a centralized tenant and modular configuration of Financials, Procurement, HCM, and Project Accounting. The configuration integrated project accounting transaction flows with payroll and time capture processes, and mapped ledger and subledger posting rules to support consolidated financial reporting workflows.
Governance was organized around cross-functional ownership between finance, procurement, HR, and project controls, with the named Senior Information Technology Project Manager managing analysis, configuration decisions, and phased functional cutovers. The program replaced Oracle E-Business Suite with Oracle Cloud ERP to centralize ERP Financial processing and to align project accounting and HCM transactions into a single cloud platform.
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Expense Management | ERP Financial Management |
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2006 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021, CDM Smith implemented Oracle Cloud HCM Absence Management as part of an Absence and Leave Management initiative, using Oracle Cloud HCM Absence Management as the target application for absence and leave administration. The deployment work was executed with a validation focus on Fusion application functionality and configuration, and the project team emphasized functional requirements, integrated testing, and solutions maintenance from the outset.
The implementation included detailed configuration of absence modules and related HCM components, including Absence Plans setup, eligibility profile design, accrual calculations, ceiling and carryover fast formulas, and life event processing. The team also configured Program and Plan structures and wrote Fast Formula logic for Open Enrollment in Oracle Fusion Advanced Benefits, while maintaining Compensation Workbook design and Performance Management configurations to align HR processes.
Technical architecture and operational integration covered Oracle HRMS multi-organization work structures, custom job and data roles, and backend validation processes. Integrations explicitly included ADP Data Bridge file mapping and design for employee and benefits deduction files, and SQL scripts were frequently created and maintained to perform backend testing on the Oracle database for data integration and analysis. Payroll-related configuration work addressed initial balance processes, balance dimensions, element setup to feed initial balances, and balance initialization steps to ensure payroll feeds aligned with absence balances.
Governance and delivery followed Securitas SDLC and Agile Project Management practices, with formal change control, integrated testing cycles, and ongoing functional support managed by the Lead IT Business Analyst based in Boston. Responsibilities documented in the implementation scope included system requirements analysis, functional design, integrated testing, UI personalization using Expression Language, and solutions maintenance for Corporate HR, Absence, Benefits, Compensation, and Payroll domains.
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Applicant Tracking System | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2021 | 2021 |
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Candidate Relationship Management, Talent Sourcing | HCM |
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2022 | 2022 |
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Compensation Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, CDM Smith implemented Drift AI Chatbot on their website. The deployment used Drift AI Chatbot to provide web based conversational engagement and lead capture within the Chatbots and Conversational AI category, focusing on client inquiries, project opportunity intake, and contact requests. The implementation positioned Drift AI Chatbot as the primary automated conversational entry point for site visitors, connecting initial interactions to downstream human workflows.
Configuration work centralized on conversational flows, intent based qualification logic, automated responses, and routing pathways for escalation to human teams. Operational ownership and governance were established across marketing and business development to manage conversation content, intent models, and handoff procedures. The Drift AI Chatbot was embedded in the website front end and instrumented for conversation level analytics and workflow orchestration, supporting business functions including marketing, business development, sales enablement and client services.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2014 | 2014 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at CDM Smith
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CDM Smith Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CDM Smith IT executives and key decision makers. This section highlights CDM Smith's latest recorded technology evaluations, including Viewpoint Spectrum for Construction ERP on 2025-12-18, Trimble e-Builder for Project Portfolio Management on 2025-10-06, and Procore Platform for Project Portfolio Management on 2025-09-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CDM Smith digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CDM Smith Technographics
CDM Smith is a Construction and Real Estate organization based in United States,
with around 6000 employees and annual revenues of $1.50 billion.
CDM Smith operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM Absence Management and Drift AI Chatbot,
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
CDM Smith has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Drift.
CDM Smith recently adopted applications including
Yello Talent Acquisition in 2022, Oracle Cloud HCM Absence Management in 2021 and Oracle Cloud HCM Benefits in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CDM Smith’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CDM Smith’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CDM Smith technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.