Brisbane, 4008, QLD,
Australia
Cellnet Group Limited Technographics
Cellnet Group Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cellnet Group Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Cellnet Group Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cellnet Group Limited has purchased the following applications: Infor CloudSuite Distribution Enterprise for Distribution ERP in 2016, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cellnet Group Limited is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cellnet Group Limited revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cellnet Group Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cellnet Group Limited Tech Stack and Enterprise Applications
Cellnet Group Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Distribution Enterprise | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Cellnet Group Limited implemented Infor CloudSuite Distribution Enterprise, deploying a cloud-based Distribution ERP to modernize its distribution operations. The deployment targeted Cellnet's core distribution functions across inventory, order processing and finance for the company's Australia operations, supporting an organization of approximately 80 employees.
Infor CloudSuite Distribution Enterprise was configured to support standard Distribution ERP functional areas including inventory management, order-to-cash, procurement and general ledger processing, with warehouse processing and role-based access controls aligned to distribution workflows. Configuration emphasized configurable business rules, workflow automation for order processing, and embedded reporting to improve operational visibility and controls.
The implementation established centralized master data governance and process standardization across sales, purchasing and warehouse teams, with change controls and user training to shift operational ownership to internal business process managers. The architecture leveraged cloud delivery to reduce reliance on on-premises infrastructure and to access Infor platform services and technology capabilities.
Cellnet used Infor CloudSuite Distribution Enterprise to bring flexibility, modernization, and the latest technologies to its distribution operations, improving alignment between inventory, order flows and financial records. The program prioritized operational consistency and governance to support ongoing distribution execution.
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Manufacturing ERP | ERP Services and Operations |
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2018 | 2018 |
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Cellnet Group Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cellnet Group Limited implemented Microsoft 365. Microsoft 365, classified in the Collaboration category, was provisioned as a cloud tenancy to provide corporate email, document management, and team collaboration across the organization and is referenced on the company website.
The deployment emphasized centralized identity and access controls using Azure Active Directory for user provisioning and single sign on. Functional modules implemented include Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for Business for user file storage, and Microsoft Teams for meetings and persistent chat, with Office client applications enabled for productivity. Configuration work focused on mailbox and site provisioning, content sharing policies, and governance guardrails for external sharing and retention to align collaboration behaviors with distribution business workflows.
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Cellnet Group Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Cellnet Group Limited implemented Zendesk Service as its primary Customer Support platform on the company website. The deployment uses Zendesk Service to capture inbound customer contacts through a web-embedded support channel and to provide a centralized, web-based access point for support across Cellnet Group Limited.
The implementation emphasizes core Customer Support capabilities, including ticketing and case management, a customer-facing portal and web widget, email consolidation for support requests, and a searchable knowledge base for self-service. Configuration work focused on ticket workflows, priority routing, macros for repeatable responses, and basic SLA enforcement to align support handling with distributor service requirements.
Operational ownership was assigned to the customer service function, with process changes around ticket triage, escalation paths, and lifecycle management to standardize response and resolution procedures. The rollout targeted support operations within Cellnet Group Limited in Australia and centered on embedding Zendesk Service into day-to-day customer engagement and support workflows.
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Marketing Automation | CRM |
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2014 | 2014 |
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Cellnet Group Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Cellnet Group Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cellnet Group Limited
Apps Being Evaluated by Cellnet Group Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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