Celtic Manor Resort
Coldra Wood Chepstow Rd,
Newport, NP18 2YB,
United Kingdom
Newport, NP18 2YB,
United Kingdom
44 16 3341-3000
Leisure and Hospitality
Celtic Manor Resort Technographics
Celtic Manor Resort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Celtic Manor Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Celtic Manor Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Celtic Manor Resort has purchased the following applications: Infor SunSystems for ERP Financial in 2017, Pegasus HR for Core HR in 2013, Kitchen CUT Restaurant Management for Restaurant Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Celtic Manor Resort is running and its propensity to invest more and deepen its relationship with Infor , Pegasus , Kitchen CUT or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Celtic Manor Resort revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Celtic Manor Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Celtic Manor Resort Tech Stack and Enterprise Applications
Celtic Manor Resort ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Celtic Manor Resort implemented Infor SunSystems as its core ERP Financial system, deploying the application to centralize accounting and financial reporting for the resort. The deployment included SunSystems together with Touchstone, indicating a coordinated modernization of back office finance tooling rather than a single-point upgrade.
Infor SunSystems was configured to support ERP Financial workflows typical for hospitality finance, including general ledger processing, accounts payable and accounts receivable controls, and period-end financial reporting. Configuration work emphasized chart of accounts standardization and role-based access to align accounting processes with the resorts operational structure.
The implementation covered finance and accounting operations within the resort, integrating SunSystems with Touchstone to streamline transactional handoffs and financial data consolidation. Governance and rollout focused on establishing centralized financial controls and standardized reporting processes, with phased adoption across finance teams to embed the new ERP Financial environment and its operating procedures.
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ERP Financial | ERP |
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2013 | 2014 |
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Celtic Manor Resort HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasus | Legacy | Pegasus HR | Core HR | HCM | n/a | 2013 | 2014 |
In 2013, Celtic Manor Resort implemented Pegasus HR using the Opera 3 Payroll & HR application to centralize Core HR and payroll processing for its Newport based luxury resort workforce. The deployment addressed compliance requirements for HMRC Real Time Information and the upcoming Auto Enrolment staging date in October 2013, and targeted payroll and HR functions across approximately 1200 employees who operate on both weekly and monthly pay cycles.
The Opera 3 Payroll & HR implementation comprised payroll processing, employee record management, workforce assessment and automated enrolment workflows to categorize staff into Eligible Jobholders, Non Eligible Jobholders and Entitled Worker status. Configuration focused on handling mixed pay frequencies, generating management reports, and automating the enrolment decision logic so eligible employees could be automatically enrolled or opt in without manual batch processing.
Integrations and operational coverage included HMRC RTI reporting and a live integration with the NEST workplace pensions scheme to transmit enrolment and contribution data. The program was executed in partnership with Pegasus Software’s partner Computer Services Group, CSG, to validate payroll outputs and to ensure the Opera 3 accounting, business and payroll solution was configured to maintain live records and ongoing changes to workforce status.
Governance and process changes centered on establishing continuous enrollment management and live record keeping to cope with the transient nature of hospitality employment, supported by Opera 3 driven workflows. Following the transition to RTI the system was live for a few weeks and reported as working well in supporting compliance and operational needs, enabling Celtic Manor to progress toward Auto Enrolment readiness.
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Payroll | HCM |
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2013 | 2014 |
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Celtic Manor Resort ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kitchen CUT | Legacy | Kitchen CUT Restaurant Management | Restaurant Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Celtic Manor Resort implemented Kitchen CUT Restaurant Management to address manual recipe and menu processes and to streamline purchasing and stock taking across its collection in Wales, United Kingdom. The deployment targeted inventory and finance process areas, with an explicit focus on Recipe & Menu Management, supplier management and business reporting as primary functional domains.
The implementation configured Kitchen CUT Restaurant Management modules for Recipe & Menu Management, supplier management, inventory controls and business reporting. Delivered capabilities explicitly include Recipe & Menu Management and enhanced stock taking, and the configuration work centralized recipe costing, standardized menu data and established reporting workflows to support purchasing and inventory controls.
Operational coverage ran across the Celtic Manor collection in Wales, aligning kitchen teams, purchasing and finance functions under a centralized inventory process and consistent stock taking practice. The rollout emphasized collection wide consistency in stock routines and supplier records to reduce time spent on physical counts and improve purchasing visibility.
Governance and process changes moved stock taking from a 9 to 11 day exercise to same day execution across the collection, and the case study reports approximately 0.6% food cost savings following the deployment. The program introduced standardized reporting and supplier management controls within Kitchen CUT Restaurant Management to sustain inventory governance and purchasing oversight.
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Celtic Manor Resort Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Celtic Manor Resort Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Celtic Manor Resort CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Celtic Manor Resort ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Celtic Manor Resort PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Celtic Manor Resort IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Celtic Manor Resort CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Celtic Manor Resort
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance | Director | Finance | |
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CEO | CXO | Finance | |
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IT Manager | Manager | IT | |
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Head of Learning & Development | Director | HR | |
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Operations Director | Director | Finance | |
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Recruitment Officer | Manager | HR | |
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Head of Marketing | Director | Marketing | |
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IT Director | Director | IT | |
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Information Technology Service Delivery Manager | Manager | IT | |
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Resort Operations Director | Director | Finance | |
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Apps Being Evaluated by Celtic Manor Resort Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Celtic Manor Resort IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Celtic Manor Resort digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Celtic Manor Resort Technographics
Celtic Manor Resort is a Leisure and Hospitality organization based in United Kingdom,
with around 1000 employees and annual revenues of $30.0 million.
Celtic Manor Resort operates a diverse technology stack with applications such as
Infor SunSystems, Pegasus HR and Kitchen CUT Restaurant Management,
covering areas like ERP Financial, Core HR and Restaurant Management.
Celtic Manor Resort has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Pegasus and Kitchen CUT.
Celtic Manor Resort recently adopted applications including
Kitchen CUT Restaurant Management in 2022, New Relic APM in 2021 and Barracuda Email Security Gateway in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Celtic Manor Resort’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Celtic Manor Resort’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Celtic Manor Resort technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.