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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Centauri Operating Company Tech Stack and Enterprise Applications

Centauri Operating Company AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveVox Legacy LiveVox Webchat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022 Centauri Operating Company implemented LiveVox Webchat to launch a digital-first Medicaid enrollment workflow in the United States. The deployment used LiveVox Webchat within the Chatbots and Conversational AI category to expand voice-first interactions into digital messaging and live multichannel assistance for enrollment outreach. The implementation emphasized conversational intake and messaging-to-voice escalation, leveraging LiveVox Webchat and omnichannel virtual agents to capture applicant data, present eligibility prompts, and route complex cases to live agents. Configuration centered on scripted conversational flows, automated message threading, and agent-assisted handoffs, aligning chat handling with contact center scripting and enrollment workflows. Operational coverage targeted Medicaid enrollment operations and contact center outreach across Centauri’s US footprint, integrating webchat and SMS channels with real-time agent workspaces to maintain continuity between messaging and voice assistance. The implementation focused on multichannel session persistence and agent context transfer to reduce repeat information requests during cross-channel escalations. Rollout governance included staged adoption of digital messaging into existing enrollment processes, iterative script updates, and agent training on multichannel handling and escalation rules. The program produced a 3× increase in digital messaging engagement and reported improved agent efficiency as described in the LiveVox case study.
Centauri Operating Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
Centauri Operating Company eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2021 2021
Centauri Operating Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Marketing Automation CRM 2018 2018
Tag Management CRM 2017 2017
Centauri Operating Company ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
Centauri Operating Company PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Centauri Operating Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Centauri Operating Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Centauri Operating Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Centauri Operating Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Centauri Operating Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Centauri Operating Company Technographics
Centauri Operating Company is a Healthcare organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Centauri Operating Company operates a diverse technology stack with applications such as LiveVox Webchat, Zoom and WooCommerce, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and eCommerce.
Centauri Operating Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveVox, Zoom Video Communications and Automattic.
Centauri Operating Company recently adopted applications including Atlassian Jira Service Desk in 2023, LiveVox Webchat in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
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Our research team continuously updates Centauri Operating Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Centauri Operating Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.