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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Centauri Operating Company Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
LiveVox Legacy LiveVox Webchat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022 In 2022 Centauri Operating Company implemented LiveVox Webchat to launch a digital-first Medicaid enrollment workflow in the United States. The deployment used LiveVox Webchat within the Chatbots and Conversational AI category to expand voice-first interactions into digital messaging and live multichannel assistance for enrollment outreach. The implementation emphasized conversational intake and messaging-to-voice escalation, leveraging LiveVox Webchat and omnichannel virtual agents to capture applicant data, present eligibility prompts, and route complex cases to live agents. Configuration centered on scripted conversational flows, automated message threading, and agent-assisted handoffs, aligning chat handling with contact center scripting and enrollment workflows. Operational coverage targeted Medicaid enrollment operations and contact center outreach across Centauri’s US footprint, integrating webchat and SMS channels with real-time agent workspaces to maintain continuity between messaging and voice assistance. The implementation focused on multichannel session persistence and agent context transfer to reduce repeat information requests during cross-channel escalations. Rollout governance included staged adoption of digital messaging into existing enrollment processes, iterative script updates, and agent training on multichannel handling and escalation rules. The program produced a 3× increase in digital messaging engagement and reported improved agent efficiency as described in the LiveVox case study.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Experience CRM 2021 2021
Marketing Automation CRM 2018 2018
Tag Management CRM 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce eCommerce 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IT Service Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at Centauri Operating Company
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Centauri Operating Company Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Centauri Operating Company Technographics

Centauri Operating Company is a Healthcare organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Centauri Operating Company operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Zoom and LiveVox Webchat, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Chatbots and Conversational AI.

Centauri Operating Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Zoom Video Communications and LiveVox.

Centauri Operating Company recently adopted applications including Atlassian Jira Service Desk in 2023, Slack Connect in 2022 and LiveVox Webchat in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Centauri Operating Company’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Centauri Operating Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Centauri Operating Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.