Garland, 75043, TX,
United States
Centerville Pointe Technographics
Centerville Pointe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Centerville Pointe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Centerville Pointe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Centerville Pointe has purchased the following applications: RealPage OneSite for Real Estate Property Management in 2015, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Centerville Pointe is running and its propensity to invest more and deepen its relationship with RealPage , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Centerville Pointe revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Centerville Pointe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Centerville Pointe Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RealPage | Legacy | RealPage OneSite | Real Estate Property Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Centerville Pointe implemented RealPage OneSite for property operations. RealPage OneSite serves as the primary Real Estate Property Management application supporting leasing, tenant intake, payments, and service coordination.
The implementation centered on tenant prospect workflows and leasing operations, with staff entering prospect tenant personal data such as name, address, phone number, email address, and summaries of conversations into the RealPage OneSite database. Core functional modules in active use included lease and pre lease processing, completion of lease and renewal paperwork, rent collection including late payments, and guest engagement activities such as greeting visitors and showing model apartments while complying with fair housing rules.
Operational coverage focused on front desk, leasing office, and maintenance coordination. Staff used RealPage OneSite to enter service requests, print work orders, and manage correspondence with maintenance personnel, and the team also reported experience with YARDI alongside RealPage OneSite, reflecting multi platform familiarity in day to day property operations.
Governance and workflow emphasis included standardized prospect intake through OneSite, documented service request lifecycles via printed work orders, and structured lease paperwork processes to ensure regulatory compliance and consistent tenant servicing.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Centerville Pointe deployed Tawk.to on its public website. Tawk.to is implemented as the company web chat solution in the Chatbots and Conversational AI category to provide an embedded live chat widget for real time visitor engagement. The deployment is web centric, relying on client side embedding of the Tawk.to widget to serve as the primary on site messaging channel.
Functional capabilities used include live chat messaging, canned responses, offline message capture, and visitor monitoring which align with standard Chatbots and Conversational AI workflows for lead capture and customer service. Operational scope is limited to the corporate website and impacts customer support and sales inquiry handling. Governance and day to day message handling are managed through Tawk.to agent consoles and administrative templates, enabling internal staff to route conversations and retain chat transcripts for follow up.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Centerville Pointe implemented Microsoft 365 as its primary Collaboration platform. The deployment of Microsoft 365 provided cloud-hosted collaboration and productivity capabilities to support the firm’s construction and real estate operations.
The Microsoft 365 implementation includes category-aligned modules commonly used in Collaboration deployments, with observable usage consistent with Exchange Online for email, SharePoint Online for document management and intranet, Microsoft Teams for real-time collaboration, and OneDrive for file sync and sharing. Configuration follows a tenant-centric SaaS model with standard account and access management features expected in Microsoft 365.
Operational coverage is focused on office and project teams within Centerville Pointe in the United States, supporting project coordination, document control, and office productivity workflows. Centerville Pointe is also using Microsoft 365 on their website, indicating public facing integration of Microsoft 365 services. Governance is implemented through Microsoft 365 administrative controls for user provisioning, access policies, and content sharing to align collaboration practices with business processes.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Real Estate CRM | CRM |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Centerville Pointe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Centerville Pointe Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||