Centraal Justitieel Incassobureau
Tesselschadestraat 55,
Leeuwarden, 8901 CB,
Netherlands
Leeuwarden, 8901 CB,
Netherlands
31 58 234 2130
Government
Centraal Justitieel Incassobureau Technographics
Centraal Justitieel Incassobureau Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Centraal Justitieel Incassobureau and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1475 Centraal Justitieel Incassobureau employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Centraal Justitieel Incassobureau has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2009, Avaya Aura Workforce Optimization for Workforce Management in 2016, QlikView for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Centraal Justitieel Incassobureau is running and its propensity to invest more and deepen its relationship with Oracle , Avaya , Verint Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Centraal Justitieel Incassobureau revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Centraal Justitieel Incassobureau intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Centraal Justitieel Incassobureau Tech Stack and Enterprise Applications
Centraal Justitieel Incassobureau ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2009 | 2010 |
In 2009, Centraal Justitieel Incassobureau implemented Oracle E-Business Suite. The deployment targeted ERP Financial capabilities to centralize and standardize core financial processing across CJIB systems.
The Oracle E-Business Suite implementation at CJIB was supported by application development and reporting technologies including Oracle Designer and Developer, BI Publisher, TOAD, and Oracle databases spanning 6i through 10g, with SQL and PL/SQL used for customizations and reporting. Workstreams combined release engineering and full project builds, reflecting both incremental updates and end-to-end product deliveries. Test engineering was formalized, with explicit responsibilities for creating test cases, reviewing test documentation, and setting up test environments.
Integrations were implemented with a Java services landscape that exchanged XML traffic with Oracle E-Business Suite, embedding service-oriented interfaces between financial processes and surrounding systems. Security and governance inputs were provided by the SIG Security team, and test tooling was designed to validate XML-based service flows as well as batch and online financial transactions. Test automation tooling included Tosca and Java-based automation frameworks.
Operational coverage included functional and technical testing of all major CJIB systems from the Leeuwarden area, executed under Agile Scrum practices and leveraging ISTQB-based testing discipline. Governance changes emphasized structured test documentation, environment provisioning, and automated test suites to support ongoing releases and project rollouts for Oracle E-Business Suite within the ERP Financial domain.
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Centraal Justitieel Incassobureau HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya Aura Workforce Optimization | Workforce Management | HCM | n/a | 2016 | 2017 |
In 2016, Centraal Justitieel Incassobureau implemented Avaya Aura Workforce Optimization to standardize workforce planning and scheduling across its call center and office telephony environment. Avaya Aura Workforce Optimization was deployed as a Workforce Management solution to support operational scheduling, capacity planning, and workforce optimization tasks for the CJIB call center and related service teams.
The implementation emphasized functional configuration and module rollouts, including scheduling, forecasting, adherence monitoring, workforce reporting, and planning workflows. The project team performed setup, testing and release implementation of new modules and software updates, and managed operational tasks such as entering employees, assigning rights and configuring system access for planners and supervisors.
Integrations were explicitly maintained with Avaya Telephony systems and Avaya Call Center Elite, and the deployment was operated alongside Verint Flexmanager and Verint planning, leave and quality capabilities. Operational coverage included the CJIB call center environment and office telephony, with the WFM team, operational management, IT and suppliers collaborating on telephony, scheduling and voice response processes.
Governance was organized under a functional application management model, where Functional Manager and Operational Application Manager roles managed configuration, process redesign, training, user support and management information analysis. The governance model prioritized continuous improvement of functional design, staged module releases and operational support for supervisors and workforce planners, while introducing and operating voice response and other call center products within the CJIB environment.
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Workforce Management | HCM |
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2016 | 2017 |
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Centraal Justitieel Incassobureau Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qlik | Legacy | QlikView | Analytics and BI | Analytics and BI | n/a | 2014 | 2015 |
In 2014 Centraal Justitieel Incassobureau implemented QlikView in the Analytics and BI category to deliver management information for the Collection & Collection process. The initiative began with a functional description of KPIs at strategic, tactical and operational levels that resulted from the broader change program and informed dashboard requirements and data model design.
The implementation included functional design of data marts and the construction of KPI dashboards in QlikView, with deliberate configuration for mobile consumption. QlikView dashboards visualized strategic, tactical and operational KPIs, and the team produced automated management dashboards accompanied by scheduled reports.
The program extended into related projects including the Clustering Rijks Incasso project, where the QlikView workstream served as the management information backbone for collection activities. As part of the assignment, reports were also designed and built in Cognos 10, and the QlikView deliverables were positioned to support reporting needs across collection departments in the Leeuwarden area and wider CJIB operations.
Governance and rollout responsibilities were handled internally, with a role for subproject leadership and internal project management to link parallel projects and ensure unambiguous requirements and implementation. The project emphasized standardized KPI definitions, data mart discipline, and automated dashboard delivery to formalize management information flows using QlikView for Analytics and BI at Centraal Justitieel Incassobureau.
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Analytics and BI | Analytics and BI |
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2014 | 2015 |
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Centraal Justitieel Incassobureau Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Centraal Justitieel Incassobureau Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2018 | 2018 |
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Centraal Justitieel Incassobureau CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Centraal Justitieel Incassobureau IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Centraal Justitieel Incassobureau
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Director of Operations & ICT | Director | Finance | |
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Operations Manager | Manager | Finance | |
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Functional Manager | Manager | Finance | |
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Program Director IT & Data | Director | IT | |
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Apps Being Evaluated by Centraal Justitieel Incassobureau Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Centraal Justitieel Incassobureau IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Centraal Justitieel Incassobureau digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Centraal Justitieel Incassobureau Technographics
Centraal Justitieel Incassobureau is a Government organization based in Netherlands,
with around 1475 employees and annual revenues of $150.0 million.
Centraal Justitieel Incassobureau operates a diverse technology stack with applications such as
Oracle E-Business Suite, Avaya Aura Workforce Optimization and QlikView,
covering areas like ERP Financial, Workforce Management and Analytics and BI.
Centraal Justitieel Incassobureau has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Avaya and Qlik.
Centraal Justitieel Incassobureau recently adopted applications including
Cisco Webex Meetings in 2020, Salesforce Marketing Cloud in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Centraal Justitieel Incassobureau’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Centraal Justitieel Incassobureau’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Centraal Justitieel Incassobureau technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.