Vancouver, V6J 4S7, BC,
Canada
Central 1 Credit Union Technographics
Central 1 Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central 1 Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Central 1 Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central 1 Credit Union has purchased the following applications: Workday Financial Management for ERP Financial in 2021, Workday HCM for Core HR in 2021, CGI HORIZON Financial Suite for Core Banking in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central 1 Credit Union is running and its propensity to invest more and deepen its relationship with Workday , CGI Group , GEP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central 1 Credit Union revenues, which have grown to $134.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central 1 Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central 1 Credit Union Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Central 1 Credit Union implemented Workday Financial Management. Workday Financial Management is being deployed as an ERP Financial application to establish a single source of truth for financial data and to strengthen the finance function's control environment across the organization.
The deployment focuses on core ERP Financial capabilities, with configuration work oriented toward general ledger processing, accounts payable and receivable workflows, project accounting, financial reporting, and embedded controls and reconciliations. Workday Financial Management was configured to support processing and reconciling financial data, project accounting workflows, and finance systems administration, with attention to automation capabilities common to the category.
Operational ownership sits with the Accounting and Financial Systems group, where a Financial Systems and Controls Lead provides day to day supervision and systems administration. The implementation scope includes the Finance organization and project accounting teams, with operational coverage aligned to Central 1’s Vancouver, Mississauga and Toronto locations and a remote workforce during office closures, and it is structured to support stakeholders across functions that consume financial data.
Governance and rollout responsibilities were defined within the A and F group, emphasizing design, development and maintenance of an internal control environment to ensure data integrity and confidence in financial reporting. The role overseeing the implementation includes supervising A and F operations, coaching finance managers, and applying project management practices to move finance system changes from ideation through implementation, while maintaining ownership of finance specific internal controls.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 Central 1 Credit Union implemented Workday HCM as its Core HR application to centralize workforce records and HR administration for a 750-employee cooperative serving Canadian credit unions. The implementation addressed core HR needs across multiple sites including Vancouver, Mississauga and Toronto while accommodating remote work arrangements driven by COVID19.
Workday HCM was configured to provide Core HR capabilities such as workforce and position management, organization hierarchy and security, employee self-service, and absence and time administration. Configuration work emphasized data integrity and control, aligning HR master data and role-based access with finance-facing reconciliation workflows to support a single source of truth for people and employment data.
Operational ownership for the deployment and ongoing administration rested with the Accounting & Financial Systems group, where the Financial Systems and Controls Lead held joint responsibility for supervising A&F operations, processing and reconciling financial and project accounting data, and administering finance technology. The role combined systems administration tasks including ownership, maintenance, configuration and operational controls for finance adjacent systems, and involved coaching managers and building internal controls to ensure data integrity across HR and finance touchpoints.
Governance was structured through the project reporting line to the Project Lead for 2021 and a defined 12 month temporary Financial Systems and Controls Lead assignment that ran through September 30, 2022. Stewardship focused on embedding finance-grade internal controls and operational processes within Workday HCM, aligning HR workflows with finance control expectations and supporting ongoing maintenance and change activities by the A&F group.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2021 | 2021 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI HORIZON Financial Suite | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Central 1 Credit Union entered a 10 year agreement with CGI Group to deploy CGI HORIZON Financial Suite as part of an omni channel Core Banking initiative to manage account and loan originations across Canadian credit unions. The agreement frames CGI HORIZON Financial Suite as a named component supporting omni channel solutions intended to improve digital member origination and channel integration in Canada.
Implementation focused on core account and loan origination workflows, with configuration of customer record management, origination workflow automation, and channel orchestration capabilities within CGI HORIZON Financial Suite. The deployment aligned Core Banking processing with digital member onboarding and origination touchpoints, reflecting category aligned functionality for account opening, credit decision routing, and document management common to Core Banking applications.
Integrations were structured around omni channel front end and digital member origination channels, with CGI HORIZON Financial Suite inferred as the system of record for account and loan origination data within the broader omni channel architecture. Rollout was planned as a multi year program across Central 1s member credit unions, establishing common origination processes and operational controls to standardize channel integration and member onboarding across participating institutions.
|
|
|
|
|
Core Banking | ERP Services and Operations |
|
2016 | 2016 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Generative AI Platforms | AI Development |
|
2026 | 2026 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incident Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Risk Management | TRM |
|
2011 | 2011 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Central 1 Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Central 1 Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||