Central New York Regional Transportation Authority
200 Cortland Ave,
Syracuse, 13205-0820, NY,
United States
Syracuse, 13205-0820, NY,
United States
1 315-442-3400
Government
Central New York Regional Transportation Authority Technographics
Central New York Regional Transportation Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central New York Regional Transportation Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 573 Central New York Regional Transportation Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central New York Regional Transportation Authority has purchased the following applications: PDS Vista Benefits for Benefits Administration in 2014, Accruent Maintenance Connection CMMS for Computerized Maintenance Management (CMMS) in 2014, Microsoft Translator for Natural Language Processing in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central New York Regional Transportation Authority is running and its propensity to invest more and deepen its relationship with PDS , Trapeze Group , Accruent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central New York Regional Transportation Authority revenues, which have grown to $93.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central New York Regional Transportation Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central New York Regional Transportation Authority Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PDS | Legacy | PDS Vista Benefits | Benefits Administration | HCM | n/a | 2014 | 2014 |
In 2014, Central New York Regional Transportation Authority implemented PDS Vista Benefits, deploying a Benefits Administration application to strengthen controls, security, and process efficiencies across the employee benefits lifecycle. The deployment was aligned with agency objectives to improve controls and cybersecurity while creating new efficiencies in business processes across major software solutions.
PDS Vista Benefits was configured to support core Benefits Administration workflows typical for the category, including benefits enrollment, eligibility management, plan configuration, and benefits reporting and recordkeeping. The implementation emphasized configurability for public sector benefit plans and automation of enrollment windows and eligibility triggers to reduce manual HR interventions and improve administrative consistency.
The work was executed as part of a broader IT improvement program that included enhancements to Maintenance Connection, Trapeze, RISC, and GenFare technologies, enabling administrative alignment across operational and back office applications. Operational coverage focused on HR and administrative teams serving the authoritys workforce of approximately 573 employees, and the solution was positioned within the agency IT estate while security controls were strengthened.
Governance and process changes accompanied the rollout, instituting standardized benefits processing workflows, tightened access controls, and documentation practices to secure sensitive employee data. The implementation narrative reflects system architecture choices and administrative workflow standardization as part of an ongoing effort to refine technology solutions and operational procedures.
|
|
|
|
|
Compensation Management | HCM |
|
2014 | 2014 |
|
|
|
|
|
Core HR | HCM |
|
2000 | 2000 |
|
|
|
|
|
Payroll | HCM |
|
2000 | 2000 |
|
|
|
|
|
Time and Attendance | HCM |
|
2000 | 2000 |
|
|
|
|
|
Workforce Management | HCM |
|
2014 | 2014 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent Maintenance Connection CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Central New York Regional Transportation Authority implemented Accruent Maintenance Connection CMMS to strengthen controls, security, and operational efficiencies across its maintenance organization. The Computerized Maintenance Management (CMMS) deployment was positioned as part of a broader program to enhance network systems and technology solutions while aligning maintenance workflows with the authoritys cybersecurity priorities.
Accruent Maintenance Connection CMMS was configured to support core CMMS capabilities including asset registry and lifecycle tracking, work order management, preventive maintenance scheduling, parts and inventory management, and technician mobile access. Configuration focused on standardizing maintenance procedures for fleet and facility assets, enabling consistent maintenance request intake, prioritization, and closed-loop work order reporting.
The implementation was coordinated alongside improvements to Trapeze, RISC, PDS Vista, and GenFare farebox technology to ensure operational alignment across transit operations and maintenance functions. Governance emphasized stronger security controls and process standardization, with rollout activities focused on embedding CMMS-driven workflows into maintenance, procurement, and operations teams as part of an ongoing effort to create efficiencies in business processes.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Translator | Natural Language Processing | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Central New York Regional Transportation Authority implemented Microsoft Translator to provide multilingual content on its public website. Microsoft Translator is deployed as a Natural Language Processing solution that enables language detection and on-demand translation of web pages and rider-facing content, supporting accessibility and communications for non-English speaking riders.
The Microsoft Translator integration is embedded into the website content delivery layer and tied to the site’s content management workflows, enabling automated translation of new and updated pages and service advisories. Operational scope centers on web-based customer communications and public information, with the system used by communications and customer service functions, and governance focused on editorial review of automated translations before publication. Microsoft Translator remains the primary Natural Language Processing capability on the Centro website.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2023 | 2023 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2016 | 2016 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2008 | 2008 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2025 | 2025 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2017 | 2017 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Central New York Regional Transportation Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Central New York Regional Transportation Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Central New York Regional Transportation Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Central New York Regional Transportation Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Central New York Regional Transportation Authority Technographics
Central New York Regional Transportation Authority is a Government organization based in United States,
with around 573 employees and annual revenues of $93.0 million.
Central New York Regional Transportation Authority operates a diverse technology stack with applications such as
PDS Vista Benefits, Accruent Maintenance Connection CMMS and Microsoft Translator,
covering areas like Benefits Administration, Computerized Maintenance Management (CMMS) and Natural Language Processing.
Central New York Regional Transportation Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PDS, Accruent and Microsoft.
Central New York Regional Transportation Authority recently adopted applications including
Intuit Mailchimp Mandrill in 2025, Microsoft 365 in 2023 and Google Tag Manager in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Central New York Regional Transportation Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Central New York Regional Transportation Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Central New York Regional Transportation Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.