Centre Hospitalier Docteur Schaeffner Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Centre Hospitalier Docteur Schaeffner and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Centre Hospitalier Docteur Schaeffner employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Centre Hospitalier Docteur Schaeffner has purchased the following applications: Oracle Moat for Marketing Analytics in 2019, PYTHEAS Service Desk Incident Management for Incident Management in 2018, SparkPost for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Centre Hospitalier Docteur Schaeffner is running and its propensity to invest more and deepen its relationship with Oracle , PYTHEAS , Bird or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Centre Hospitalier Docteur Schaeffner revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Centre Hospitalier Docteur Schaeffner intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, Centre Hospitalier Docteur Schaeffner deployed Oracle Moat on its public website as a Marketing Analytics implementation. The deployment was focused on site-level measurement and verification of web-delivered media using Oracle Moat.
Oracle Moat was instrumented through page-level tagging to capture viewability, attention metrics, and ad verification signals. Configuration emphasized browser-based analytics, standardized event collection, and timestamped impression records consistent with Marketing Analytics workflows.
Operational ownership resides with the hospital digital communications and marketing teams, who consume Oracle Moat outputs to feed reporting and measurement processes across web properties. The implementation scope is explicitly the Centre Hospitalier Docteur Schaeffner website, with data collection handled through web tagging and analytics operations rather than backend system integrations.
The deployment embeds Oracle Moat measurement into ongoing site instrumentation and reporting processes, aligning marketing analytics and digital communications functions to a single measurement source within the Marketing Analytics category. This architecture prioritizes continuous web-level monitoring and verification of advertising metrics.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PYTHEAS | Legacy | PYTHEAS Service Desk Incident Management | Incident Management | ITSM | n/a | 2018 | 2018 |
In 2018, Centre Hospitalier Docteur Schaeffner implemented PYTHEAS Service Desk Incident Management. The PYTHEAS Service Desk Incident Management deployment served as a centralized Incident Management platform supporting the hospital's IT and clinical support functions for an organization of approximately 6,000 employees in France.
Configuration centered on core incident lifecycle capabilities typical of Incident Management systems, including ticket intake, categorization, prioritization, assignment, escalation, SLA tracking, reporting, and a knowledge base to accelerate resolution. The implementation included configurable incident routing, multi tier escalation rules, SLA definitions aligned to clinical priority levels, workflow automation for repeatable triage steps, and role based access controls for support staff and clinical users.
Operational coverage consolidated incident handling across clinical departments, administrative services, and infrastructure teams into a unified service desk architecture. Governance was formalized with incident prioritization policies, escalation matrices, and support shift handover processes to align clinical response expectations with IT service operations. Rollout activities were coordinated with department leadership to align workflows and user onboarding with existing clinical and administrative processes.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bird | Legacy | SparkPost | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, Centre Hospitalier Docteur Schaeffner deployed SparkPost as its Transactional Email solution to handle website driven notification flows. The implementation concentrated on embedding SparkPost into the hospital website for automated communications such as appointment confirmations, account notifications, and password resets. The deployment supported SMTP relay and HTTP API integration patterns common to Transactional Email platforms.
SparkPost was configured with templating for reusable message content and event webhook ingestion for delivery and bounce tracking, aligning the hospital website front end with server side notification logic. Operational scope focused on messages originating from the website, with configuration and monitoring activities centralized within the hospital IT and web operations teams. Governance introduced template version control and event monitoring workflows to manage deliverability and error handling.
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