Ceuta, 51001,
Spain
Centro De Emergencias 112 Ceuta Spain Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Centro De Emergencias 112 Ceuta Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Centro De Emergencias 112 Ceuta Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Centro De Emergencias 112 Ceuta Spain has purchased the following applications: SENECA Emergency Suite Command and Control for Emergency Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Centro De Emergencias 112 Ceuta Spain is running and its propensity to invest more and deepen its relationship with Telefonica or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Centro De Emergencias 112 Ceuta Spain revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Centro De Emergencias 112 Ceuta Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Telefonica | Legacy | SENECA Emergency Suite Command and Control | Emergency Management | ERP Services and Operations | Telefonica | 2024 | 2024 |
In 2024, Centro De Emergencias 112 Ceuta in Spain awarded Telefónica Soluciones a multi-year contract to maintain and operate the SENECA Emergency Suite Command and Control platform. Centro De Emergencias 112 Ceuta operates SENECA Emergency Suite Command and Control in the Emergency Management function to support public safety and emergency response within the autonomous city of Ceuta.
The deployment centers on SENECA modules for call intake, incident recording and resource coordination, delivering command and control capabilities for 112 call handling and incident lifecycle tracking. Configuration work emphasizes operational workflows and incident state management to enable continuous dispatch coordination and real-time incident handling.
Telefónica Soluciones is contracted to provide both software and hardware maintenance to guarantee 24x7 availability and continuity of emergency services, as reported in local procurement and press coverage. The scope covers operation and maintenance of the Telefónica SENECA platform within the municipal public safety and emergency management environment of Ceuta.
Governance is organized as a multi-year managed services agreement with Telefónica Soluciones accountable for platform uptime, maintenance windows and operational continuity, aligning vendor operational responsibilities with Centro De Emergencias 112 Ceuta command procedures. The arrangement formalizes ongoing technical ownership and monitoring to sustain call intake, incident recording and resource coordination capabilities for the 112 emergency center.
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