AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Centroid Systems Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Centroid Systems implemented Olark Live Chat. Olark Live Chat is deployed on the Centroid Systems public website as a Chatbots and Conversational AI solution to provide real-time messaging with visitors and surface inbound inquiries to business users. The implementation centers on the Olark Live Chat website widget and associated conversational capabilities, including real-time messaging, visitor monitoring, canned responses, chat transcripts, and basic lead capture workflows, consistent with Chatbots and Conversational AI functionality. Operational coverage is focused on customer-facing functions, principally customer service and pre-sales engagement, with chat transcripts and routing used to drive follow up by those teams.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015 Centroid Systems implemented Microsoft 365 to provide Collaboration capabilities for its professional services organization. The deployment was established as a cloud-hosted Microsoft 365 tenant to centralize email, document collaboration, and team communication across corporate and project delivery teams. The Microsoft 365 implementation included category-aligned functional modules such as Exchange Online for email and calendaring, SharePoint Online for intranet and document collaboration, OneDrive for Business for file sync and sharing, Microsoft Teams for real-time collaboration, and the Office desktop and web applications for productivity. Configuration work focused on tenant-level user and group management, site and content architecture, and document lifecycle controls consistent with Collaboration workflows. Centroid Systems surfaces Microsoft 365 on its public website, which indicates public-facing communication and content workflows leverage Microsoft 365 services. Governance and rollout emphasized centralized policy constructs for access and sharing, tenant configuration hygiene, and role-based access for client-facing and internal teams within the professional services operating model.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2020 2020
In 2020 Centroid Systems deployed WooCommerce, the Automattic eCommerce platform, on its public website. The implementation positioned WooCommerce as the company eCommerce storefront to present a services catalog, manage product and SKU listings, and capture online orders through standard checkout workflows. Configuration work emphasized catalog management, checkout configuration, and plugin-based extensions consistent with the eCommerce category. Operationally the WooCommerce deployment runs on the corporate website and supports sales and marketing functions, with site-level administration used to manage products, orders, pricing, and customer interactions. Governance and access controls are implemented through web administration roles and content management permissions to separate duties between web operations and commercial teams. The implementation leverages WooCommerce extensibility through plugins for payments and transactional workflows when required, specific third party integrations were not disclosed.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2021 2021
Customer Experience CRM 2020 2020
Listing Management CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Centroid Systems

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Centroid Systems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Centroid Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Centroid Systems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Centroid Systems Technographics
Centroid Systems is a Professional Services organization based in United States, with around 220 employees and annual revenues of $45.0 million.
Centroid Systems operates a diverse technology stack with applications such as Olark Live Chat, Microsoft 365 and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Centroid Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Olark, Microsoft and Automattic.
Centroid Systems recently adopted applications including Zoominfo Platform in 2021, TechTarget Platform in 2021 and ZoomInfo Chorus in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Centroid Systems’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Centroid Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Centroid Systems technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.