AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Century Benefits Tech Stack and Enterprise Applications

Century Benefits AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Volusion Legacy Volusion Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2009 2009
In 2009, Century Benefits implemented Volusion Live Chat on its public website. The deployment places the Volusion Live Chat widget directly on site pages powered by Volusion, providing a customer-facing conversational interface. For a 10-person construction and real estate firm based in the United States the implementation is lightweight, operated within existing web hosting and front-end architecture, and scoped to handle inbound sales and service inquiries. Functionally Volusion Live Chat serves as a Chatbots and Conversational AI layer delivering real-time messaging, visitor presence detection, canned response templates, offline messaging, and conversation transcripts to support agent-assisted workflows. Operational responsibility is concentrated with sales and customer service staff who monitor incoming sessions and manage session routing and canned response libraries. Governance is implemented through centralized chat supervision and standard operating procedures for response handling, escalation, and transcript retention to ensure consistent customer engagement across the website.
Century Benefits Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
Century Benefits eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Volusion Legacy Volusion E-Commerce eCommerce eCommerce n/a 2009 2009
Century Benefits CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2018 2018
Century Benefits IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Century Benefits

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Century Benefits Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Century Benefits IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Century Benefits digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Century Benefits Technographics
Century Benefits is a Construction and Real Estate organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Century Benefits operates a diverse technology stack with applications such as Volusion Live Chat, Google Workspace (Formerly Google G-Suite) and Volusion E-Commerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Century Benefits has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Volusion and Google.
Century Benefits recently adopted applications including Slack Connect in 2022, SendPulse Email Campaigns in 2018 and Cloudflare CDN in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Century Benefits’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Century Benefits’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Century Benefits technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.