Burlington, 1803, MA,
United States
Cerence AI Technographics
Cerence AI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cerence AI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Cerence AI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cerence AI has purchased the following applications: CultureMonkey Platform for Employee Engagement in 2019, Twilio Segment for Customer Data Platform in 2023, New Relic APM for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cerence AI is running and its propensity to invest more and deepen its relationship with CultureMonkey , Twilio , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cerence AI revenues, which have grown to $331.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cerence AI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cerence AI Tech Stack and Enterprise Applications
Cerence AI HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CultureMonkey | Legacy | CultureMonkey Platform | Employee Engagement | HCM | n/a | 2019 | 2019 |
In 2019, Cerence AI implemented the CultureMonkey Platform. The CultureMonkey Platform is an Employee Engagement application that Cerence AI used to centralize employee feedback and structured engagement programs within HR and People Operations.
The implementation emphasized standard Employee Engagement capabilities, including configured pulse surveys and recurring survey cadences, engagement dashboards and analytics, automated action-plan workflows tied to survey results, and employee recognition and check-in features to support ongoing people management processes. The deployment followed a cloud-hosted SaaS model consistent with CultureMonkey Platform delivery, with configuration focused on survey templates, role-based access, and automated notification workflows.
Governance was positioned under HR and People Operations, with processes established for survey scheduling, results review, and tracked action items to close feedback loops. The platform was rolled out to cover Cerence AI’s employee base of approximately 1,400 staff, aligning application usage to core HR functions such as employee engagement measurement, manager-level remediation actions, and ongoing workforce sentiment tracking.
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Cerence AI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Cerence AI ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2023 | 2023 |
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Cerence AI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Cerence AI
Apps Being Evaluated by Cerence AI Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||