CGI
1350 Rene-Levesque Boulevard West 15th floor,
Montreal, H3G 1T4, QC,
Canada
Montreal, H3G 1T4, QC,
Canada
1 514-415-3000
Professional Services
CGI Technographics
CGI Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CGI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90500 CGI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CGI has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Culture Amp for Employee Experience in 2018, SoundHound Houndify AI Platform for Cognitive Computing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CGI is running and its propensity to invest more and deepen its relationship with Oracle , Culture Amp , Skillsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CGI revenues, which have grown to $11.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CGI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CGI Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, CGI implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment centralized core financial management across corporate finance, accounting, billing and treasury functions, and targeted standardization of financial data models and consolidation workflows to support corporate reporting and statutory close.
Oracle NetSuite ERP was configured to run core modules including general ledger, accounts payable, accounts receivable, fixed assets, cash management and revenue recognition, aligning with ERP Financial functional expectations. Configuration work emphasized chart of accounts rationalization, period close automation and configurable approval workflows to reduce manual reconciliation and streamline month end activities.
The technical architecture followed enterprise ERP Financial patterns, leveraging NetSuite configuration and customization capabilities to provide role based access controls, audit trails and extensibility. Integration interfaces were scoped to support interoperable financial feeds and data exchange using standard API and batch interface patterns common to large scale ERP Financial deployments.
Governance focused on centralized finance process controls, standardized approval workflows and formal configuration change management to maintain consistent financial processes across business units. Operational ownership was placed within corporate finance and accounting, with controls and auditability embedded in system configuration to support compliance and consolidated reporting.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2018 | 2018 |
In 2018, CGI deployed Culture Amp as its Employee Experience platform. The Culture Amp instance is provisioned at cgi.cultureamp.com and functions as CGI's branded employee engagement portal. The deployment positions Culture Amp to manage employee feedback workflows and centralized people analytics within CGI's HR and people operations.
Configuration leverages Employee Experience capabilities such as engagement and pulse surveys, performance and manager feedback workflows, and analytics and reporting modules, with templates and cadence managed through the portal. The implementation emphasizes centralized survey administration, access controls for HR administrators and managers, and configurable reporting to support people analytics. Governance is organized around HR and people teams who administer surveys, configure templates and maintain analytics oversight within the Culture Amp environment.
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Learning and Development, Skills Intelligence | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2012 | 2012 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, CGI implemented SoundHound Houndify AI Platform as a Cognitive Computing application to strengthen automation, monitoring, and incident handling across its global professional services footprint. The deployment was positioned to support more than 76,000 consultants and professionals across 400 locations and to focus on internal KPIs and proactive service operations.
SoundHound Houndify AI Platform was configured to operate as a virtual engineer responsible for incident resolution and ticket management, delivering end-to-end Level 0 and Level 1 incident resolution workflows. The implementation included intent recognition and automated resolution capabilities, and it scaled to more than 12,000 automated workflows while providing an 85% intent recognition and resolution rate and resolving 67% of incidents without human involvement.
The platform was used as a cognitive predictive analytics engine, running custom algorithms to forecast storage usage across customer environments and CGI’s internal data center, enabling more flexible capacity and rate models. Operational monitoring was extended to more than 30 distinct information systems, enabling proactive alerting and predictive resource utilization planning.
Governance and operational coverage spanned IT operations, service desk, and incident management functions across CGI’s 10 industry verticals and global sites, with rollout oriented toward automating routine ticket remediation and elevating human operators to higher value tasks. Proactive monitoring and automated remediation contributed to a reported 30% reduction in client outages, reflecting the platform’s impact on availability and operational resilience.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at CGI
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CGI Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CGI Technographics
CGI is a Professional Services organization based in Canada,
with around 90500 employees and annual revenues of $11.00 billion.
CGI operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Culture Amp and SoundHound Houndify AI Platform,
covering areas like ERP Financial, Employee Experience and Cognitive Computing.
CGI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Culture Amp and SoundHound Inc..
CGI recently adopted applications including
ServiceNow ITSM in 2022, ServiceNow IT Operations Management in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CGI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CGI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CGI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.