Morrisville, 27560, NC,
United States
ChannelAdvisor Technographics
ChannelAdvisor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ChannelAdvisor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 846 ChannelAdvisor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ChannelAdvisor has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Jobvite for Recruiting, Applicant Tracking System in 2015, SAP Commissions (ex Callidus Commissions) for Incentive Compensation Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ChannelAdvisor is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ChannelAdvisor revenues, which have grown to $167.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ChannelAdvisor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ChannelAdvisor Tech Stack and Enterprise Applications
ChannelAdvisor ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, ChannelAdvisor implemented Oracle NetSuite ERP for core accounting and financial operations. The Oracle NetSuite ERP deployment addressed ERP Financial requirements, with a focus on audit support, accounts workflows, and centralized financial controls.
The implementation centered on finance and accounting functionality, including general ledger consolidation, accounts receivable workflows that handled credit memos, and termination billing adjustments. Teams configured approval flows and added required information to credit memo and termination transactions to enforce control and provide consistent transaction metadata. ChannelAdvisor used Oracle NetSuite ERP to manage external audit requests and to provide required support for quarterly and annual audits.
Project execution involved consultants and cross functional team members to consolidate transactional records and reconcile system data with the Contrax system as part of the go live activities. Data consolidation and record reconciliation efforts emphasized preservation of approval history and audit trails to align transactional records with audit requirements. Operational ownership remained within the finance organization, with changes impacting accounting, revenue, and billing processes.
Governance and workflow changes included revised approval matrices and standardized information capture on credit memos and terminations to better streamline the process. The configuration and process changes were implemented as part of the Oracle NetSuite ERP rollout to strengthen audit responsiveness and standardize financial approvals.
|
ChannelAdvisor HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, ChannelAdvisor implemented Jobvite as their applicant tracking system on the corporate careers website. The deployment uses Jobvite to fulfill Recruiting,Applicant Tracking System requirements for publishing openings and capturing external candidate applications.
Configuration centered on core ATS capabilities, including job requisition publishing, online application capture, candidate tracking, and workflow automation for screening and interview coordination. Jobvite was configured to support recruiter and hiring manager workflows, candidate status updates, and centralized resume and application management across openings.
The implementation is integrated with the ChannelAdvisor careers site to serve as the primary entry point for external applicants, routing applications into Jobvite for talent acquisition processing. Operational scope covers recruiting and hiring teams, with Jobvite acting as the front end for external candidate intake and internal candidate lifecycle orchestration.
Governance and process control were established within talent acquisition to manage requisition approvals, candidate review workflows, and role based access within Jobvite. The rollout focused on instrumenting the careers site application flow and aligning recruiting operational procedures with the Jobvite Recruiting,Applicant Tracking System.
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ChannelAdvisor SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commissions (ex Callidus Commissions) | Incentive Compensation Management | SPM | n/a | 2014 | 2014 |
In 2014, ChannelAdvisor deployed SAP Commissions (ex Callidus Commissions) for Incentive Compensation Management, establishing a cloud-based incentive compensation platform to govern sales pay programs. The initiative was driven from Sales leadership and targeted global Sales Engineering and broader sales organizations, aligning commission processing with revenue contribution tracking under Sales leadership oversight.
The implementation configured core Incentive Compensation Management capabilities, including automated commission calculation, compensation plan administration, payment rules configuration, and revenue attribution workflows to capture Sales Engineering contribution. SAP Commissions was instrumented to support global plan variants and certification-linked eligibility, reflecting the companywide Sales Certification plan and centralized sales technology procurement decisions.
Technical integration focused on a direct SalesForce integration to synchronize opportunities and revenue data, enabling automated calculation inputs and reducing manual reconciliation. Governance and rollout were led by the Director of Sales Efficiency reporting to the CRO, who managed procurement, project delivery, and the operationalization of sales certification and reporting processes. The deployment is credited with saving ChannelAdvisor an estimated $100,000 plus per year by lowering administrative time and reducing sales compensation errors.
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ChannelAdvisor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ChannelAdvisor
Apps Being Evaluated by ChannelAdvisor Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||