Chantelle
1, Cours Antoine Guichard CS 50306,
Cachan, 94230,
France
Cachan, 94230,
France
33 1 41 24 10 00
Retail
Chantelle Technographics
Chantelle Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chantelle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6200 Chantelle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chantelle has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Box for Content Management in 2015, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chantelle is running and its propensity to invest more and deepen its relationship with Google , Box , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chantelle revenues, which have grown to $455.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chantelle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chantelle Tech Stack and Enterprise Applications
Chantelle Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Chantelle implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. The implementation is referenced on Groupe Chantelle's public website and serves as the primary collaboration layer for the company in France.
The Google Workspace (Formerly Google G-Suite) deployment focuses on core Collaboration capabilities such as Gmail for corporate email, Google Calendar for scheduling, Google Drive with Docs and Sheets for document creation and file sharing, and Meet for synchronous meetings. Configuration emphasizes shared drives and permissions to support cross-functional collaboration among corporate, design, and retail support teams while enabling centralized administration of user accounts and groups.
Operational governance is centered on the Google Admin console for user provisioning, access control, and basic security settings, with standard collaboration workflows used to manage document lifecycles and team communication. The implementation positions Chantelle Google Workspace (Formerly Google G-Suite) Collaboration as the backbone for corporate communications and distributed teamwork across its France operations.
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Chantelle Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Box | Legacy | Box | Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Chantelle implemented Box for Content Management to centralize content collaboration across the company. Chantelle adopted Box as its enterprise-level content collaboration platform, standardizing file storage, sharing, and version control under a single Content Management solution.
The deployment emphasized core Content Management capabilities typical of Box, including secure cloud storage, file synchronization, document versioning, and role based access controls. Configuration work focused on folder architectures and permission templates to support iterative review and approval workflows for creative and merchandising assets, aligning content workflows with retail product and marketing cycles.
Governance for the Box implementation established centralized administration, standardized access policies, user provisioning practices, and audit logging to improve content oversight. The implementation positioned Box to consolidate distributed content silos and enable cross functional collaboration across Chantelle’s retail organization.
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Chantelle CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Chantelle implemented Zendesk Service as its Customer Support platform on its public website. The retail company Chantelle, headquartered in France with approximately 6200 employees and reported revenue of 455000000, deployed Zendesk Service to centralize consumer inquiries and support workflows.
The implementation leverages Zendesk Service web-embedded support elements, combining ticketing, a knowledge base, and an agent workspace to manage web-originated tickets and email inquiries. Configuration emphasized Customer Support capabilities common to the category, including ticket routing and queueing, automated macros and triggers, multi-channel capture from the website, and reporting dashboards to support customer service and e-commerce operations. Operational coverage focused on customer service teams interacting with retail operations, with governance implemented through defined workflows, SLA driven ticket handling, and role based permissions for agents.
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Chantelle TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2007 | 2007 |
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Chantelle PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Chantelle IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Chantelle
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Digital Workplace Manager | Manager | IT | |
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Marketing and Communication Director - Orcanta, Passionata, Chantelle, Chantelle Thomass - France | Director | Marketing | |
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Apps Being Evaluated by Chantelle Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chantelle IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chantelle digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Chantelle Technographics
Chantelle is a Retail organization based in France,
with around 6200 employees and annual revenues of $455.0 million.
Chantelle operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Box and Zendesk Service,
covering areas like Collaboration, Content Management and Customer Support.
Chantelle has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Box and Zendesk.
Chantelle recently adopted applications including
Amazon EC2 in 2020, Amazon CloudFront in 2019 and Amazon SES in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chantelle’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chantelle’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chantelle technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.