Charlotte, 28202, NC,
United States
Charlotte Symphony Orchestra Technographics
Charlotte Symphony Orchestra Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charlotte Symphony Orchestra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Charlotte Symphony Orchestra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charlotte Symphony Orchestra has purchased the following applications: SAP Business One for ERP Financial in 2012, LiveChat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charlotte Symphony Orchestra is running and its propensity to invest more and deepen its relationship with SAP , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charlotte Symphony Orchestra revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charlotte Symphony Orchestra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charlotte Symphony Orchestra Tech Stack and Enterprise Applications
Charlotte Symphony Orchestra ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012 Charlotte Symphony Orchestra implemented SAP Business One as its ERP Financial application. The SAP Business One deployment concentrated on consolidating financial operations for the 100 employee organization in the United States, creating a single system of record for accounting and statutory reporting workflows.
The implementation configured SAP Business One for core financial management, including general ledger, accounts payable, accounts receivable, fixed asset accounting, bank reconciliation, and financial reporting. Configuration efforts focused on chart of accounts design, period close controls, budgeting settings, and audit trail configuration consistent with ERP Financial best practices, while user roles and security were scoped to support finance and accounting processing and month end close activities.
Operational ownership remained with the finance department and the rollout leveraged existing staff experience with accounting programs such as SAP, SAP Business One, AS 400, Financial Edge, and QuickBooks to accelerate configuration and user training. Governance emphasized role based access, documented accounting procedures, and embedded audit controls within SAP Business One to standardize transaction processing and financial recordkeeping.
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Charlotte Symphony Orchestra AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Charlotte Symphony Orchestra Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Charlotte Symphony Orchestra implemented Microsoft 365 in the Collaboration category as its cloud productivity and email platform. The organization uses Microsoft 365 for Office 365 Mail integration on its public website to route inquiries and public facing communications through Microsoft hosted mail services.
The Microsoft 365 deployment centers on cloud email and productivity capabilities, with configuration aligned to collaboration use cases such as mailbox and calendar management, shared document libraries and cloud file storage, and real time team communication tools. Microsoft 365 is provisioned to support administrative workflows and content collaboration, reflecting typical Collaboration category functionality for small organizations.
Operational coverage includes core business functions such as administration, box office operations, marketing and donor engagement, with website contact forms tied into Office 365 Mail for incoming message routing. Governance emphasis is on tenant level user provisioning, mailbox access controls and document sharing policies within Microsoft 365 to manage permissions and external sharing while supporting routine orchestration of communications and collaboration.
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Charlotte Symphony Orchestra eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Charlotte Symphony Orchestra CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Charlotte Symphony Orchestra IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Charlotte Symphony Orchestra
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Staff Accountant | Manager | Finance | ||||
| President & Chief Executive Officer | CXO | Finance |
Apps Being Evaluated by Charlotte Symphony Orchestra Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||