Charlton & Jenrick
Unit D Stafford Park 2,
Telford, TF3 3AR,
United Kingdom
Telford, TF3 3AR,
United Kingdom
44 19 5220-0444
Manufacturing
Charlton & Jenrick Technographics
Charlton & Jenrick Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charlton & Jenrick and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 53 Charlton & Jenrick employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charlton & Jenrick has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2021, Ruby Live Chat for Chatbots and Conversational AI in 2016, Clever WMS for Warehouse Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charlton & Jenrick is running and its propensity to invest more and deepen its relationship with Microsoft , Ruby , Clever Dynamics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charlton & Jenrick revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charlton & Jenrick intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charlton & Jenrick Tech Stack and Enterprise Applications
Charlton & Jenrick ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | Technology Management | 2021 | 2022 |
In 2021, Charlton & Jenrick implemented Microsoft Dynamics 365 Business Central as their ERP Financial system. The manufacturer of gas fires, electric fires and wood burning stoves configured the application to cover end to end operations from production planning through delivery, together with finance, warranty and service management.
Microsoft Dynamics 365 Business Central was configured to manage production control, warehouse operations, inventory costing and core financials, while Dynamics 365 CRM was used to centralize warranty and field service case management. Microsoft Power Automate was layered across Business Central and Dynamics 365 CRM to automate order to cash touchpoints, service ticket routing and warranty claim workflows, aligning operational processes with financial postings.
The implementation was delivered with Technology Management as the SI VAR, integrating Business Central, Dynamics 365 CRM and Power Automate into a single operational stack. Integrations linked manufacturing and warehouse transactions to finance and service records so that warranty and service events update customer and ledger data in Business Central.
Governance emphasized cross functional ownership across production, warehousing, finance and service teams, with process automation used to reduce manual handoffs and enforce consistent warranty and service workflows. Implementing Microsoft Dynamics 365 Business Central and Dynamics 365 CRM enabled Charlton & Jenrick to work smarter, automate more business processes and deliver the right products at the right time more efficiently.
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Charlton & Jenrick AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Charlton & Jenrick implemented Ruby Live Chat on their website, deploying a customer-facing conversational layer to support inbound enquiries for the manufacturing business. The deployment aligns with the Chatbots and Conversational AI category and places Ruby Live Chat as the primary web chat interface for customer service and sales intake at the site level.
Ruby Live Chat was provisioned as an embedded web widget and configured to provide real-time messaging, agent console access, canned responses, visitor presence, and session transcripts, capabilities typical of Chatbots and Conversational AI solutions. The implementation appears to use the Ruby Live Chat cloud service model, with site embedding and browser-based agent interfaces to minimize on-premise infrastructure for a 53 person organization.
Operational ownership is centered on customer-facing teams, with the chat interface instrumented to route live sessions to on-site agents and to archive transcripts for follow-up. Configuration and governance focused on chat scripts, response templates, agent availability windows, and basic workflow routing, delivering a lightweight conversational layer integrated directly into Charlton & Jenricks website via Ruby Live Chat.
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Charlton & Jenrick SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clever Dynamics | Legacy | Clever WMS | Warehouse Management | SCM | Tecman | 2021 | 2021 |
In 2021 Charlton & Jenrick implemented Clever WMS, a Warehouse Management application from Clever Dynamics to strengthen warehouse operations. The same period saw deployment of Dynamics 365 Business Central via Tecman to run production, warehousing, finance, warranties and service across the companys UK operations.
Clever WMS Devices are referenced in Clever Dynamics partner case material and were applied to improve warehouse accuracy and process efficiency. The implementation included device management and handheld scanning workflows, inventory tracking and fulfillment orchestration consistent with Warehouse Management functional patterns, supporting receiving, putaway, picking and dispatch processes.
The Clever WMS deployment operated alongside Dynamics 365 Business Central to support inventory control and order fulfillment across Charlton & Jenricks UK sites, affecting warehousing, production support and customer fulfillment functions. Tecman is documented as the Business Central implementer and Clever Dynamics is the WMS vendor in partner references, indicating coordinated vendor and partner involvement during rollout.
Partner case material cites benefits for inventory and fulfillment performance following the Clever WMS device led implementation. Governance and operational adoption focused on device led warehouse workflows and process standardization informed by Clever Dynamics references and Tecman delivered ERP coverage.
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Charlton & Jenrick CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Charlton & Jenrick PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2021 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Charlton & Jenrick IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Charlton & Jenrick CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Charlton & Jenrick
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Manager | Manager | HR | |
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Managing Director | CXO | Operations | |
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IT Systems Manager | Manager | IT | |
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Owner | CXO | Operations | |
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Apps Being Evaluated by Charlton & Jenrick Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charlton & Jenrick IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charlton & Jenrick digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Charlton & Jenrick Technographics
Charlton & Jenrick is a Manufacturing organization based in United Kingdom,
with around 53 employees and annual revenues of $21.0 million.
Charlton & Jenrick operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Ruby Live Chat and Clever WMS,
covering areas like ERP Financial, Chatbots and Conversational AI and Warehouse Management.
Charlton & Jenrick has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Ruby and Clever Dynamics.
Charlton & Jenrick recently adopted applications including
Cloudflare CDN in 2022, Microsoft Dynamics 365 Business Central in 2021 and Clever WMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Charlton & Jenrick’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Charlton & Jenrick’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Charlton & Jenrick technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.