AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Charltons Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
indemandly Legacy indemandly Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Charltons implemented indemandly on its public website. Charltons is a Hong Kong professional services firm with about 10 employees, and it deployed indemandly as a Chatbots and Conversational AI application to manage front end client engagement and inbound inquiry capture. The implementation is web embedded and serves as the primary conversational touchpoint for prospective clients visiting the firm site. Configuration emphasized conversational intake forms, automated FAQ response flows, and message capture for routing to firm notification channels, reflecting standard Chatbots and Conversational AI functional workflows. Operational scope centers on client intake and marketing activities, providing initial triage, contact data capture, and contextual inquiry details before handoff to internal staff. Management and updates to indemandly are handled within the firm, keeping governance and configuration close to the client facing teams.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Site24x7 Application Performance Management ITSM n/a 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at Charltons
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Charltons Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Charltons Technographics

Charltons is a Professional Services organization based in Hong Kong, with around 10 employees and annual revenues of $1.0 million.

Charltons operates a diverse technology stack with applications such as indemandly, Zoom and Zoho Site24x7, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application Performance Management.

Charltons has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as indemandly, Zoom Video Communications and Zoho Corp..

Charltons recently adopted applications including Slack Connect in 2022, Zoom in 2021 and Pathwire MailJet in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Charltons’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Charltons’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Charltons technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.