List of indemandly Customers
indemandly
43-59 Queen's Road East,
Wan Chai, 00000,
Hong Kong
Wan Chai, 00000,
Hong Kong
n/a
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying indemandly customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased indemandly for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using indemandly for Chatbots and Conversational AI include: MindFi, a Singapore based Healthcare organisation with 61 employees and revenues of $7.0 million, Paia Consulting, a Singapore based Professional Services organisation with 21 employees and revenues of $3.0 million, Couple Abode Pte, a Singapore based Construction and Real Estate organisation with 10 employees and revenues of $2.0 million, indemandly, a Hong Kong based Professional Services organisation with 20 employees and revenues of $2.0 million, Charltons, a Hong Kong based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using indemandly, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The indemandly customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Charltons | Professional Services | 10 | $1M | Hong Kong | indemandly | indemandly | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Charltons implemented indemandly on its public website. Charltons is a Hong Kong professional services firm with about 10 employees, and it deployed indemandly as a Chatbots and Conversational AI application to manage front end client engagement and inbound inquiry capture. The implementation is web embedded and serves as the primary conversational touchpoint for prospective clients visiting the firm site.
Configuration emphasized conversational intake forms, automated FAQ response flows, and message capture for routing to firm notification channels, reflecting standard Chatbots and Conversational AI functional workflows. Operational scope centers on client intake and marketing activities, providing initial triage, contact data capture, and contextual inquiry details before handoff to internal staff. Management and updates to indemandly are handled within the firm, keeping governance and configuration close to the client facing teams.
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Couple Abode Pte | Construction and Real Estate | 10 | $2M | Singapore | indemandly | indemandly | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Couple Abode Pte deployed indemandly on its public website to support online customer engagement. The indemandly implementation is categorized as Chatbots and Conversational AI and was delivered as a site-embedded conversational widget to capture rental and sales inquiries for the Singapore construction and real estate firm.
Implementation work focused on designing conversational flows for property enquiries, scheduling viewings, lead qualification forms, and a concise FAQ, using conditional branching and automated response templates to reduce manual triage. Operational governance is managed by marketing and sales owners within the 10-person organization, using indemandly's administration console for content updates, response rule maintenance, and session-level analytics, with iterative updates to dialog content based on inbound inquiry patterns.
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indemandly | Professional Services | 20 | $2M | Hong Kong | indemandly | indemandly | Chatbots and Conversational AI | 2020 | n/a |
In 2020, indemandly implemented indemandly, a Chatbots and Conversational AI application, on its public website to support customer engagement and lead capture. The deployment consisted of an embedded web chat widget instrumented across the corporate site, providing initial conversational routing for inbound inquiries and capturing contact intent data for follow up. Scope was limited to the website channel and focused on front-line customer-facing interactions rather than backend system consolidation.
Configuration work centered on conversational flow design, intent recognition tuning, and knowledge base authoring within the indemandly console, enabling rapid edits to dialog trees and response logic by non-technical staff. The implementation included session logging and reporting capabilities to review transcripts and refine intents, and it provisioned handoff rules to transition conversations to human client services when required. These functional modules align with common Chatbots and Conversational AI workflows for automated triage, FAQ handling, and lead qualification.
Operational ownership was assigned to customer-facing teams such as marketing and client services, who managed content updates, bot training, and escalation procedures. Governance practices emphasized regular review cycles for dialog accuracy and alignment with company messaging, with defined processes for publishing conversational content. No named external integrations were specified in the implementation details, the focus remained on on-site conversational coverage via the indemandly application.
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MindFi | Healthcare | 61 | $7M | Singapore | indemandly | indemandly | Chatbots and Conversational AI | 2022 | n/a |
In 2022, MindFi deployed indemandly on its public website to enable conversational engagement with site visitors. The deployment uses indemandly and aligns with the Chatbots and Conversational AI category to provide automated, interactive responses for healthcare-oriented visitors.
The implementation focused on customer-facing chat widget embedding and configuration of conversational workflows. Typical functional elements implemented include intent-based FAQ handling, guided intake and triage conversational flows, and lead capture forms, configured and managed through indemandly's administrative interface. Automation of routine inquiries was emphasized to ensure consistent initial engagement and to route complex cases to human follow up.
Operational coverage centers on MindFi's Singapore web presence and the application is managed by marketing and patient support channels for front-line digital engagement. Governance practices emphasize content and intent maintenance, scheduled updates to conversational scripts, and administrative controls for escalation rules and handoff to human agents, aligned with healthcare messaging requirements.
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Paia Consulting | Professional Services | 21 | $3M | Singapore | indemandly | indemandly | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Paia Consulting implemented indemandly on its public website as a Chatbots and Conversational AI deployment. The implementation positions indemandly as the primary conversational interface for external visitors to the Paia Consulting site.
The deployment uses a web-embedded conversational widget model common to Chatbots and Conversational AI, delivering session-based dialogue, guided conversation flows, and form-driven lead capture. indemandly configuration and conversational content are managed through the vendor SaaS admin console, enabling iterative updates to dialog trees and routing logic without code changes on the website.
Operational ownership for the indemandly deployment is concentrated in marketing and client services, where teams handle conversation design, content refreshes, and user experience tuning. The implementation supports customer-facing activities including lead qualification, preliminary client intake, and informational FAQs, aligning the Chatbots and Conversational AI capability with sales and marketing workflows.
Governance is organized around centralized content management and scheduled cadence for updates to conversation scripts and response logic, with site-wide coverage on the Singapore headquartered Paia Consulting public website. No external system integrations were specified in source documentation, therefore the narrative focuses on the web deployment, admin console configuration, and operational scope.
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Buyer Intent: Companies Evaluating indemandly
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD indemandly Coverage
indemandly is a Chatbots and Conversational AI solution from indemandly.
Companies worldwide use indemandly, from small firms to large enterprises across 21+ industries.
Organizations such as MindFi, Paia Consulting, Couple Abode Pte, indemandly and Charltons are recorded users of
indemandly for Chatbots and Conversational AI.
Companies using indemandly are most concentrated in Healthcare, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using indemandly are most concentrated in Singapore and Hong Kong, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of indemandly across Americas, EMEA, and APAC.
Companies using indemandly range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of indemandly include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified indemandly customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.