Las Vegas, 89101, NV,
United States
Chatroll Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chatroll and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Chatroll employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chatroll has purchased the following applications: PayPal Braintree for Payment Processing in 2022, Chatroll for Chatbots and Conversational AI in 2008, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chatroll is running and its propensity to invest more and deepen its relationship with PayPal , Arithum Technologies , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chatroll revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chatroll intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Arithum Technologies | Legacy | Chatroll | Chatbots and Conversational AI | AI-Powered Application | n/a | 2008 | 2008 |
In 2008 Chatroll implemented the Chatroll application as an embeddable Chatbots and Conversational AI layer on its public website, deploying a client-side widget to enable real-time visitor conversations. The implementation used a cloud-backed conversational service paired with a lightweight JavaScript embed, creating a persistent session model and real-time presence for site visitors. This placement integrated conversational interaction directly into web pages to support customer engagement and live event chat use cases.
The deployment comprised standard Chatbots and Conversational AI functional modules, including an embeddable chat widget, conversational flow configuration, moderation controls, an administrative console for session management, and message persistence for transcripts. Configuration focused on template conversational flows and rules for human handoff, with administrative features to moderate content and manage concurrent sessions. Instrumentation for basic analytics and transcript export supported operational review and conversational tuning.
Operational scope centered on the company website and customer-facing functions, with governance consolidated under a small central administrator within the 10 person organization. Rollout was implemented as an embedded script per site page, with configuration and moderation performed through the vendor console and role-based access for agents and moderators. The implementation emphasized lightweight operational overhead appropriate for a professional services firm of this size while embedding the Chatroll application into core marketing and support workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Tag Management | CRM |
|
2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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