Cheddar's Scratch Kitchen
1000 Darden Center Dr,
Orlando, 32837, FL,
United States
Orlando, 32837, FL,
United States
1 407-345-8922
Leisure and Hospitality
Cheddar's Scratch Kitchen Technographics
Cheddar's Scratch Kitchen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cheddar's Scratch Kitchen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Cheddar's Scratch Kitchen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cheddar's Scratch Kitchen has purchased the following applications: Microsoft Dynamics SL for ERP Financial in 2015, Equifax I-9 Anywhere for HR Compliance in 2015, NCR Voyix Aloha POS for Point Of Sale in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cheddar's Scratch Kitchen is running and its propensity to invest more and deepen its relationship with Microsoft , American Express , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cheddar's Scratch Kitchen revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cheddar's Scratch Kitchen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cheddar's Scratch Kitchen Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics SL | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Cheddar's Scratch Kitchen implemented Microsoft Dynamics SL as its ERP Financial application to centralize accounts receivable and cash processes across corporate finance and restaurant operations. The deployment focused on using Microsoft Dynamics SL for accounts receivable ledger control, cash management, and month end journal processing to support retail restaurant transaction flows and corporate deposit workflows. Cheddar's Scratch Kitchen Microsoft Dynamics SL ERP Financial implementation supported business functions including Sales Audit, corporate cash reconciliation, and gift card transaction processing.
Configuration work emphasized AR workflows and reconciliations, including configuration of customer master and employee setup, automated journal entry templates for Misc Cash and Corporate Deposits, and transaction upload processes to reconcile daily restaurant activity. The implementation aligned Microsoft Dynamics SL general ledger posting with routine month end close activities and enabled Sales Audit teams to process weekly checks, cash receipts, and resolve cash over short discrepancies. This configuration supported control activities performed by Accounts Receivable Coordinators and Sales Audit staff.
Integrations were explicit and operationally significant, linking Microsoft Dynamics SL to Issuetrak for charge and refund case management, to merchant services and American Express for chargeback resolution, to Valuetec for gift card activation and fulfillment, and to ReconNet for uploading and reconciling daily restaurant transactions. The solution also interfaced with Solomon for setting up new clients and employees, establishing a cross system master data flow between Microsoft Dynamics SL and existing operational tools. These integrations connected point of sale and service tickets to corporate AR and reconciliation workflows.
Governance and process changes centered on formalizing chargeback resolution workflows through merchant services channels, standardizing weekly corporate deposit procedures, and instituting daily transaction upload and reconciliation practices. Responsibility for journal entry processing and month end reconciliations was defined within the Sales Audit and Accounts Receivable teams, embedding operational controls into Microsoft Dynamics SL driven processes. The narrative captures Cheddar's Scratch Kitchen Microsoft Dynamics SL ERP Financial alignment with core cash, AR, and reconciliation functions.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Anywhere | HR Compliance | HCM | n/a | 2015 | 2015 |
In 2015 Cheddar's Scratch Kitchen implemented Equifax I-9 Anywhere to centralize I-9 completion and verification across its restaurant network and corporate HR functions. Equifax I-9 Anywhere was deployed as an HR Compliance solution to support consistent new hire verification, electronic Form I-9 completion, remote document inspection workflows, and centralized retention of compliance records.
The implementation focused on configuration of role based access for restaurant managers and HR administrators, onboarding workflow templates aligned to new hire orientation, and automated reminders and audit logging to support inspection readiness. Equifax I-9 Anywhere was embedded into hiring and orientation activities performed by hiring managers and front of house leaders, with documented procedures for completing electronic I-9s during candidate onboarding.
Governance changes emphasized manager training and updated onboarding checklists, assigning responsibility for I-9 verification to store managers and escalation paths to corporate HR for compliance exceptions. Operational coverage included restaurant locations and corporate HR teams, with structured workflows and audit trails to sustain ongoing HR Compliance controls.
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Cheddar's Scratch Kitchen implemented NCR Voyix Aloha POS. Deployment began at the Austin, Texas restaurant with server-level usage recorded from January 2016 to present, establishing the application as the primary Point Of Sale platform for that site.
The NCR Voyix Aloha POS implementation focused on core POS capabilities, including order entry, check and bill management, and processing complimentary items for dissatisfied customers. Servers used NCR Voyix Aloha POS to access menu and promotions data in real time and to document allergy-sensitive menu guidance, supporting suggestive selling and guest-facing order workflows.
Operational coverage was centered on front of house staff at the Austin location, where standard operating procedures emphasize ongoing staff knowledge updates about menu items and promotions combined with POS transaction handling. Governance elements in practice included server-level procedures for comp handling, bill adjustments, and customer interaction protocols tied directly to the Point Of Sale system.
Documented user experience notes indicate consistent use of NCR Voyix Aloha POS to place orders, manage bills, and maintain positive relationships with regular guests, reflecting operational alignment between the application and front of house business functions. Cheddar's Scratch Kitchen NCR Voyix Aloha POS Point Of Sale supported order management and guest service workflows at the specified site.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Cheddar's Scratch Kitchen
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Apps Being Evaluated by Cheddar's Scratch Kitchen Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cheddar's Scratch Kitchen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cheddar's Scratch Kitchen digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Cheddar's Scratch Kitchen Technographics
Cheddar's Scratch Kitchen is a Leisure and Hospitality organization based in United States,
with around 6000 employees and annual revenues of $700.0 million.
Cheddar's Scratch Kitchen operates a diverse technology stack with applications such as
Microsoft Dynamics SL, Equifax I-9 Anywhere and NCR Voyix Aloha POS,
covering areas like ERP Financial, HR Compliance and Point Of Sale.
Cheddar's Scratch Kitchen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Equifax and NCR Voyix.
Cheddar's Scratch Kitchen recently adopted applications including
Salesforce Sales Cloud in 2022, Paradox Olivia Chatbot in 2021 and Akamai CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cheddar's Scratch Kitchen’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cheddar's Scratch Kitchen’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cheddar's Scratch Kitchen technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.