Cheerz.com Technographics
Cheerz.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cheerz.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Cheerz.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cheerz.com has purchased the following applications: Stripe Payments for Payment Processing in 2016, Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cheerz.com is running and its propensity to invest more and deepen its relationship with Stripe , ProcessOut , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cheerz.com revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cheerz.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cheerz.com Tech Stack and Enterprise Applications
Cheerz.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016 Cheerz.com implemented Stripe Payments on its website. Stripe Payments provides Payment Processing for online transactions, enabling API-based card acceptance, hosted checkout flows, and tokenization to handle card and digital wallet payments. The implementation covers the ecommerce checkout layer on Cheerz.com and serves as the primary gateway for consumer purchases processed online.
Deployment is web-native, integrating Stripe Payments through client and server API calls into Cheerz.com's front-end checkout and back-end order workflows. Functional capabilities implemented include payment authorization, capture, refunds, and secure token storage for reusable payment methods, supporting ecommerce and finance team operations. Governance and operational ownership are concentrated around centralized payment operations and developer-managed integration, with payment workflow automation embedded in the order to cash process.
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Payment Processing | ERP |
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2019 | 2019 |
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Cheerz.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Cheerz.com deployed Ruby Live Chat on their website, adopting the Ruby Live Chat application within the Chatbots and Conversational AI category. The implementation places a conversational interface directly on Cheerz.com to handle customer inquiries in the e-commerce storefront and product browsing flows.
The deployment uses a web-embedded chat widget to provide real-time messaging, session-based conversation history and agent routing, aligning with standard Chatbots and Conversational AI capabilities. Configuration work centered on conversation templates, canned responses and workflow routing to human agents, enabling both synchronous live chat and asynchronous message handoff.
Operational ownership is aligned with customer support and e-commerce functions, with chat administration managed through Ruby Live Chat administrative controls and agent interfaces. The Ruby Live Chat instance is the primary on-site conversational channel for order inquiries and pre-sales questions on Cheerz.com, and it is governed through centralized chat workflows and agent routing policies.
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Cheerz.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Cheerz.com deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The implementation established Google Workspace as the primary productivity and communication suite for the France-based retail company, supporting its approximately 120 employees across core business functions.
The Google Workspace deployment included standard Collaboration modules such as Gmail for corporate email, Google Drive for centralized file storage and shared drives, Google Docs Sheets and Slides for document collaboration, and Google Calendar for scheduling. Administrative capabilities were implemented through the Google Workspace admin console, covering domain provisioning, user account lifecycle management, group-based access controls, and basic configuration of sharing and security settings.
Operational coverage focused on internal teams including marketing product operations and customer service, with governance organized around role-based administration and group membership to enforce collaboration policies and streamline user provisioning. Google Workspace (Formerly Google G-Suite) was positioned to support day-to-day collaboration workflows and document-centric processes across the organization without named third party system integrators or additional platform replacements noted.
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Cheerz.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Cheerz.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Cheerz.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Cheerz.com TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Cheerz.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Cheerz.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cheerz.com
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Customer Experience | Director | Customer Service | |
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Customer Support Team Leader | Manager | Customer Service | |
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Apps Being Evaluated by Cheerz.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cheerz.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cheerz.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cheerz.com Technographics
Cheerz.com is a Retail organization based in France,
with around 120 employees and annual revenues of $22.0 million.
Cheerz.com operates a diverse technology stack with applications such as
Stripe Payments, Ruby Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Cheerz.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Ruby and Google.
Cheerz.com recently adopted applications including
Ruby Live Chat in 2021, Usercentrics Consent Management Platform (CMP) in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cheerz.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cheerz.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cheerz.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.