Apps Run The World

Cheshire West and Chester Council Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Cheshire West and Chester Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14275 Cheshire West and Chester Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Cheshire West and Chester Council has purchased the following applications: Unit4 Business World On! for ERP Financial in 2017, Oracle Cloud HCM for Core HR in 2015, Alterian for Customer Experience in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Cheshire West and Chester Council is running and its propensity to invest more and deepen its relationship with UNIT4 , Oracle , Alterian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Cheshire West and Chester Council revenues, which have grown to $370.0 million in 2021, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cheshire West and Chester Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Cheshire West and Chester Council is the local authority of Cheshire West and Chester. It is a unitary authority, having the powers of a non-metropolitan county and district council combined.

Scope and Challenges

Cheshire Councils started its digital transformation by appointed Agilisys, a leading Enterprise Resource Planning (ERP) transformation specialist for the public sector, as their implementation and delivery partner for the Best4Business Programme over the next seven years. Agilisys will be responsible for the rollout, delivery, and support of UNIT4’s Business World On! The platform, a web-based cloud platform that will provide a consolidated ERP solution across finance, procurement, debtors, HR & payroll. It is also expected to consolidate several legacy budgeting and financial systems currently in use across the two councils

The business case demonstrates better value for money than the "do nothing" option and demonstrates net annual savings across the Councils of £2.3m. The proposed go-live date for the new system is 1 September 2018 while the current ERP system, Oracle e-Business Suite must be decommissioned by March 2019. The Councils will need to purchase 5,400 licenses for the new solution, comparable to the 8,000 licenses currently owned for the Oracle e-Business Suite.

The main reasons for dropping the Oracle EPR is due to the bad user experience as well as the Oracle intentions to withdraw support for the product in 2021. Furthermore, The product is hosted and supported internally, currently costing £2.0m annually, this having reduced from £4.5m in recent years. Oracle e-Business Suite costs £2.2m per annum (including the core Oracle system and related systems for recruitment and budgeting).

Outcome and Implications

The new solution, UNIT4’s Business World On! will cost £1.1m per annum. The programme also anticipates delivering savings associated with business process transformation, worth £1.2m per annum across both Councils. Therefore the total annual savings from the new solution are estimated at £2.3m. The implementation cost for the new solution is expected to be £11.8m. The competitive dialogue procurement process will cost £1.4m to complete. Payback has been calculated at 5.2 years (taking account of known future costs, even those not yet the budget for) or 7.75 years (taking account only of costs already built into budgets)


“The Best4Business Programme is a once in a decade investment and the upgrade to our enterprise and resource planning systems will help fulfill our aims to undertake our public duty in a joined-up and efficient manner with other public bodies and service providers. The platform will help us simplify processes and procedures, speed up workflows and allow us to work with our local partners to deliver joint and shared services. All this will ensure that we make the best use of our budget to deliver common outcomes for our residents.” Said - Mark Wynn, Director of Corporate Services at Cheshire West and Chester Council and Executive Sponsor of the Programme

We are delighted to be supporting Cheshire Councils in transforming their support services to simplify and standardise how they do things and share their resources to deliver greater operational efficiency. Our best practice public sector templates will be used to align the councils to a common set of processes. We will be working closely with both councils and their commercial partners in prioritising and managing their business changes to deliver long-term benefits for the region.” Said - Nicky Cox, Managing Partner for Transformation at Agilisys.

Cheshire West and Chester Council
58 Nicholas St
Chester, CH1 2NP , x
United Kingdom
44 300-123-8123
Industry Employees Revenue
Government 14275 $370.0M

Enterprise Software and Cloud Applications being used by Cheshire West and Chester Council

Vendor Old Product New Product Category Market Users VAR/SI When Live
Pathwire Legacy Applications Pathwire MailJet Transactional Email PaaS n/a n/a 2017 2017
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2018 2018
Vendor Old Product New Product Category Market Users VAR/SI When Live
Akamai Legacy Applications Akamai CDN Content Delivery Network IaaS n/a n/a 2020 2020
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2012 2012
Vendor Old Product New Product Category Market Users VAR/SI When Live
Click4Assistance Legacy Applications Click4Assistance Chatbots and Conversational AI Artificial Intelligence n/a n/a 2017 2017
ReadSpeaker Holding Legacy Applications ReadSpeaker Text to Speech Natural Language Processing Artificial Intelligence Subscribe Subscribe 2018 2018

IT Decision Makers and Key Stakeholders at Cheshire West and Chester Council

First Name Last Name Title Email Phone
Subscribe Subscribe Head of Business Technology Subscribe Subscribe
Subscribe Subscribe Director of Corporate Services (Chief Financial Officer) Subscribe Subscribe
Subscribe Subscribe Media and Reputation Manager Subscribe Subscribe
Subscribe Subscribe Finance Officer Subscribe Subscribe
Subscribe Subscribe Finance Officer Subscribe Subscribe
Subscribe Subscribe CEO Subscribe Subscribe
Subscribe Subscribe Senior HR Lead - People Subscribe Subscribe
Subscribe Subscribe Corporate Finance Manager Subscribe Subscribe
Subscribe Subscribe Organisational Development Lead Subscribe Subscribe
Subscribe Subscribe Procurement Category Manager Subscribe Subscribe
Subscribe Subscribe Senior Payroll Administrator Subscribe Subscribe
Subscribe Subscribe HR Lead Subscribe Subscribe