
Chester, CH1 2NP,
United Kingdom
Cheshire West and Chester Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cheshire West and Chester Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14275 Cheshire West and Chester Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cheshire West and Chester Council has purchased the following applications: Microsoft Power BI for Analytics and BI in 2022, Click4Assistance for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cheshire West and Chester Council is running and its propensity to invest more and deepen its relationship with Microsoft , Click4Assistance , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cheshire West and Chester Council revenues, which have grown to $370.0 million in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cheshire West and Chester Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
About the Customer
Cheshire West and Chester Council is the local authority of Cheshire West and Chester. It is a unitary authority, having the powers of a non-metropolitan county and district council combined.
Scope and Challenges
Cheshire Councils started its digital transformation by appointed Agilisys, a leading Enterprise Resource Planning (ERP) transformation specialist for the public sector, as their implementation and delivery partner for the Best4Business Programme over the next seven years. Agilisys will be responsible for the rollout, delivery, and support of UNIT4’s Business World On! The platform, a web-based cloud platform that will provide a consolidated ERP solution across finance, procurement, debtors, HR & payroll. It is also expected to consolidate several legacy budgeting and financial systems currently in use across the two councils
The business case demonstrates better value for money than the "do nothing" option and demonstrates net annual savings across the Councils of £2.3m. The proposed go-live date for the new system is 1 September 2018 while the current ERP system, Oracle e-Business Suite must be decommissioned by March 2019. The Councils will need to purchase 5,400 licenses for the new solution, comparable to the 8,000 licenses currently owned for the Oracle e-Business Suite.
The main reasons for dropping the Oracle EPR is due to the bad user experience as well as the Oracle intentions to withdraw support for the product in 2021. Furthermore, The product is hosted and supported internally, currently costing £2.0m annually, this having reduced from £4.5m in recent years. Oracle e-Business Suite costs £2.2m per annum (including the core Oracle system and related systems for recruitment and budgeting).
Outcome and Implications
The new solution, UNIT4’s Business World On! will cost £1.1m per annum. The programme also anticipates delivering savings associated with business process transformation, worth £1.2m per annum across both Councils. Therefore the total annual savings from the new solution are estimated at £2.3m. The implementation cost for the new solution is expected to be £11.8m. The competitive dialogue procurement process will cost £1.4m to complete. Payback has been calculated at 5.2 years (taking account of known future costs, even those not yet the budget for) or 7.75 years (taking account only of costs already built into budgets)
Quotes
“The Best4Business Programme is a once in a decade investment and the upgrade to our enterprise and resource planning systems will help fulfill our aims to undertake our public duty in a joined-up and efficient manner with other public bodies and service providers. The platform will help us simplify processes and procedures, speed up workflows and allow us to work with our local partners to deliver joint and shared services. All this will ensure that we make the best use of our budget to deliver common outcomes for our residents.” Said - Mark Wynn, Director of Corporate Services at Cheshire West and Chester Council and Executive Sponsor of the Programme
We are delighted to be supporting Cheshire Councils in transforming their support services to simplify and standardise how they do things and share their resources to deliver greater operational efficiency. Our best practice public sector templates will be used to align the councils to a common set of processes. We will be working closely with both councils and their commercial partners in prioritising and managing their business changes to deliver long-term benefits for the region.” Said - Nicky Cox, Managing Partner for Transformation at Agilisys.
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
|
|
|
Natural Language Processing | AI-Powered Application |
|
2018 | 2018 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Customer Experience | CRM |
|
2013 | 2013 |
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2017 | 2018 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head of Business Technology | Director | IT | ||||
Director of Corporate Services (Chief Financial Officer) | Director | Finance | ||||
Media and Reputation Manager | Manager | Finance | ||||
Finance Officer | Manager | Finance | ||||
Finance Officer | Manager | Finance | ||||
CEO | CXO | Finance | ||||
Senior HR Lead - People | Manager | HR | ||||
Corporate Finance Manager | Manager | Finance | ||||
Organisational Development Lead | Manager | Finance | ||||
Procurement Category Manager | Manager | Procurement | ||||
Senior Payroll Administrator | Manager | HR | ||||
HR Lead | Manager | HR |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |