Apps Run The World

Cheshire West and Chester Council Digital Transformation Initiatives

Apps Run The World

About the Customer

Cheshire West and Chester Council is the local authority of Cheshire West and Chester. It is a unitary authority, having the powers of a non-metropolitan county and district council combined.

Scope and Challenges

Cheshire Councils started its digital transformation by appointed Agilisys, a leading Enterprise Resource Planning (ERP) transformation specialist for the public sector, as their implementation and delivery partner for the Best4Business Programme over the next seven years. Agilisys will be responsible for the rollout, delivery, and support of UNIT4’s Business World On! The platform, a web-based cloud platform that will provide a consolidated ERP solution across finance, procurement, debtors, HR & payroll. It is also expected to consolidate several legacy budgeting and financial systems currently in use across the two councils

The business case demonstrates better value for money than the "do nothing" option and demonstrates net annual savings across the Councils of £2.3m. The proposed go-live date for the new system is 1 September 2018 while the current ERP system, Oracle e-Business Suite must be decommissioned by March 2019. The Councils will need to purchase 5,400 licenses for the new solution, comparable to the 8,000 licenses currently owned for the Oracle e-Business Suite.

The main reasons for dropping the Oracle EPR is due to the bad user experience as well as the Oracle intentions to withdraw support for the product in 2021. Furthermore, The product is hosted and supported internally, currently costing £2.0m annually, this having reduced from £4.5m in recent years. Oracle e-Business Suite costs £2.2m per annum (including the core Oracle system and related systems for recruitment and budgeting).

Outcome and Implications

The new solution, UNIT4’s Business World On! will cost £1.1m per annum. The programme also anticipates delivering savings associated with business process transformation, worth £1.2m per annum across both Councils. Therefore the total annual savings from the new solution are estimated at £2.3m. The implementation cost for the new solution is expected to be £11.8m. The competitive dialogue procurement process will cost £1.4m to complete. Payback has been calculated at 5.2 years (taking account of known future costs, even those not yet the budget for) or 7.75 years (taking account only of costs already built into budgets)


“The Best4Business Programme is a once in a decade investment and the upgrade to our enterprise and resource planning systems will help fulfill our aims to undertake our public duty in a joined-up and efficient manner with other public bodies and service providers. The platform will help us simplify processes and procedures, speed up workflows and allow us to work with our local partners to deliver joint and shared services. All this will ensure that we make the best use of our budget to deliver common outcomes for our residents.” Said - Mark Wynn, Director of Corporate Services at Cheshire West and Chester Council and Executive Sponsor of the Programme

We are delighted to be supporting Cheshire Councils in transforming their support services to simplify and standardise how they do things and share their resources to deliver greater operational efficiency. Our best practice public sector templates will be used to align the councils to a common set of processes. We will be working closely with both councils and their commercial partners in prioritising and managing their business changes to deliver long-term benefits for the region.” Said - Nicky Cox, Managing Partner for Transformation at Agilisys.

58 Nicholas Street
Chester, CH1 2NP , x
44 30 0123 8123
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Enterprise Software & Cloud Applications Purchased by Cheshire West and Chester Council

Vendor Old Product New Product Function Market Users VAR/SI When Live
UNIT4 Oracle E-Business Suite Unit4 Business World On! Enterprise Resource Planning ERP Financial Management 5400 Agilisys 2017 2018

IT Decision Makers and Key Stakeholders at Cheshire West and Chester Council

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