University of Chester
University of Chester Parkgate Road,
Chester, CH1 4BJ,
United Kingdom
Chester, CH1 4BJ,
United Kingdom
44 12 4451-1000
Education
University of Chester Technographics
University of Chester Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Chester and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1537 University of Chester employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Chester has purchased the following applications: Zellis MyView for Employee Self Service in 2020, Microsoft 365 for Collaboration in 2018, Infinity Call Tracking for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Chester is running and its propensity to invest more and deepen its relationship with Zellis , Moodle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Chester revenues, which have grown to $172.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Chester intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Chester Tech Stack and Enterprise Applications
University of Chester HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis MyView | Employee Self Service | HCM | n/a | 2020 | 2020 |
In 2020, University of Chester implemented Zellis MyView as its Employee Self Service portal. The Zellis MyView application is deployed as a web-accessible portal on the university domain, available at chester.hcm.zellis.com/myview, providing centralized employee-facing HR and payroll access for the institution's 1537 employees in the United Kingdom.
Zellis MyView is configured to deliver core Employee Self Service capabilities, including self-service access to payslips, personal information maintenance, absence and leave requests, and dashboarded HR queries. The deployment emphasizes browser-based workflows and role-based access for employees and line managers, aligning with standard Employee Self Service functional modules such as payroll visibility and leave management.
Operationally the implementation supports HR and payroll business functions across the university, enabling employee and manager interactions with personnel records and payroll information. Governance centered on a centralized portal model and web delivery, with the application embedded on the university site to provide a single point of access for staff and to streamline HR service workflows.
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2015 | 2015 |
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University of Chester Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, University of Chester implemented Microsoft 365. The deployment uses Microsoft 365 in the Collaboration category to provide cloud hosted productivity and collaboration services, and University of Chester surfaces Microsoft 365 capabilities on its public website for staff and student access.
The Microsoft 365 implementation includes core Collaboration components such as Exchange Online for institutional email, SharePoint Online for intranet and document management, OneDrive for personal file storage, Microsoft Teams for chat and meetings, and the Office desktop and web applications for authoring. These functional modules support synchronous and asynchronous communication, document co authoring, team sites, and content publishing workflows aligned to academic and administrative needs.
Operational coverage spans administrative and academic departments across the university, with Microsoft 365 services used to host and distribute content referenced on chester.ac.uk. Tenant level provisioning and departmental site configuration indicate centralized cloud tenancy with delegated site administration to faculties and professional services.
Governance and operational controls are organized around centralized tenant administration, role based access control, and site provisioning policies to manage collaboration, data sharing, and information governance across campuses. The narrative reflects a standard, cloud first Collaboration rollout focused on university wide productivity and content collaboration using Microsoft 365.
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University of Chester CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinity Tracking | Legacy | Infinity Call Tracking | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
In 2022, University of Chester deployed Infinity Call Tracking on its website to capture inbound phone contacts originating from web pages and digital engagement. Infinity Call Tracking is a Call Tracking and Recording application implemented to provide session-level call attribution, call recording, and reporting to support marketing and student recruitment analytics. The implementation emphasizes web channel instrumentation and click-to-call capture as primary inputs for campaign measurement and lead handling.
Infinity Call Tracking was configured to instrument the university website, record audio for phone conversations, and populate reporting dashboards used by marketing and admissions teams. The deployment scope is focused on the institution's web channel and the business functions of marketing and student recruitment, with operational workflows oriented around attribution reporting and lead follow up. Governance controls were applied to manage access to recordings and reporting, and configuration changes were centralized to maintain consistent attribution across web pages.
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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University of Chester ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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University of Chester PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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University of Chester CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at University of Chester
| First Name | Last Name | Title | Function | Department | Phone | |
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Interim Director of Human Resources, University of Chester | Director | HR | |
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Procurement Manager | Manager | Procurement | |
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Chief Finance Officer | CXO | Finance | |
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Head of Finance | Director | Finance | |
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HR Manager - Organisational Development & Equality at University of Chester | Manager | HR | |
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Head of Applications and Projects | Director | IT | |
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Apps Being Evaluated by University of Chester Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Chester IT executives and key decision makers. This section highlights University of Chester's latest recorded technology evaluations, including FastSpring for eCommerce on 2026-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Chester digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-07-16 | University of Chester | Evaluated | FastSpring | FastSpring | eCommerce | eCommerce |
FAQ - APPS RUN THE WORLD University of Chester Technographics
University of Chester is a Education organization based in United Kingdom,
with around 1537 employees and annual revenues of $172.0 million.
University of Chester operates a diverse technology stack with applications such as
Zellis MyView, Microsoft 365 and Infinity Call Tracking,
covering areas like Employee Self Service, Collaboration and Call Tracking and Recording.
University of Chester has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zellis, Microsoft and Infinity Tracking.
University of Chester recently adopted applications including
ServiceNow ITSM in 2024, Infinity Call Tracking in 2022 and Microsoft Entra ID (formerly Azure Active Directory) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Chester’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Chester’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Chester technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.