Chesterfield, 23832, VA,
United States
Chesterfield County Fire Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chesterfield County Fire Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 935 Chesterfield County Fire Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chesterfield County Fire Department has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chesterfield County Fire Department is running and its propensity to invest more and deepen its relationship with UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chesterfield County Fire Department revenues, which have grown to $59.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chesterfield County Fire Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, Chesterfield County Fire Department deployed UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management. The deployment targeted Fire and EMS operational staffing across Chesterfield County, covering shift scheduling, on-call rotations, and roster visibility for roughly 935 employees assigned to stations and emergency response units. The implementation centralized duty assignments and provided a single system of record for staffing coordinators and operations leadership to manage coverage rules and shift templates.
UKG Workforce Central TeleStaff was configured to leverage core TeleStaff capabilities common to the Workforce Management category, including schedule generation, qualification based assignments, time off and leave queuing, and telephone based self service for shift acceptance. Configuration emphasized rule based staffing controls, shift swap workflows, and role based administration to separate battalion level scheduling from central staffing administration. The full application name UKG Workforce Central TeleStaff (ex Kronos TeleStaff) is used for operator training and documentation.
The source did not list external system integrations, therefore operational scope focused on in department scheduling and workforce administration within Fire and EMS. Reporting and roster exports were aligned with common office productivity workflows, consistent with the requirement that staff be proficient in Microsoft Office Suite. This implies routine use of Excel and Word for schedule distribution, incident staffing reports, and local record keeping.
Governance and rollout emphasized user proficiency and training, the job notice requiring candidates to have the ability to learn Kronos Workforce TeleStaff in addition to Microsoft Office skills. Operational governance incorporated standardized scheduling procedures, defined access levels for staffing officers and administrators, and expectations for timely adoption of TeleStaff workflows by shift supervisors and HR liaisons.
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