Chewton Glen Hotel
8th Floor, South Block, 55 Baker Street,
London, W1U 8EW,
United Kingdom
London, W1U 8EW,
United Kingdom
44 14 2527-5341
Leisure and Hospitality
Chewton Glen Hotel Technographics
Chewton Glen Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chewton Glen Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 312 Chewton Glen Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chewton Glen Hotel has purchased the following applications: ADP Freedom for Payroll in 2015, SABRE Synxis Guest Connect for Reservation and Booking Management in 2018, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chewton Glen Hotel is running and its propensity to invest more and deepen its relationship with ADP , SABRE , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chewton Glen Hotel revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chewton Glen Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chewton Glen Hotel Tech Stack and Enterprise Applications
Chewton Glen Hotel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Freedom | Payroll | HCM | n/a | 2015 | 2015 |
In 2015 Chewton Glen Hotel implemented ADP Freedom for Payroll. The deployment established ADP Freedom as the central payroll application under HR ownership, with the HR Officer operating as administrator for both ADP Freedom and ADP Easy Labour during the initial rollout. The implementation scope included onboarding and new starter processing for Food & Beverage and Kitchen departments, issuance of contracts and offer letters, and coordination with company induction and online training enrollment. Operational governance placed the HR Officer reporting to the HR Director and participating in daily management meetings with heads of department and duty managers.
ADP Freedom was configured to deliver core Payroll capabilities common to the Payroll category, including scheduled payroll runs, statutory tax and contribution calculations, payslip generation and maintenance of employee payroll records. The deployment was aligned with ADP Easy Labour to transfer time and labour data into payroll inputs, enabling the HR Officer to process new starters and maintain payroll accuracy across hiring, one month reviews and routine HR administration. Governance and workflow changes emphasized HR-led user administration, standardized hiring paperwork and integration of payroll processing into existing induction and training workflows.
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Time and Attendance | HCM |
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2015 | 2015 |
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Chewton Glen Hotel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Chewton Glen Hotel implemented SABRE Synxis Guest Connect as the primary online booking engine. The deployment places SABRE Synxis Guest Connect on the hotel's public website to manage direct bookings. The implementation aligns with the Reservation and Booking Management category and focuses on handling room availability, rate display, and secure booking flows for the property.
Configuration emphasized core reservation modules including real-time availability and inventory control, rate plan presentation, booking form and guest data capture, and confirmation workflow automation. The SABRE Synxis Guest Connect implementation uses hosted booking pages and embedded booking widgets to render availability and rate rules on the website, while preserving standard booking lifecycle events such as reservation hold, confirmation, and cancellation processing. Localisation and currency parameters are surfaced by the booking interface to present rates and labels appropriate to the guest locale and currency.
Operational coverage centers on the single property, with web reservation intake routed to front desk and reservations teams for downstream handling, and revenue and operations staff leveraging booking data for inventory decisions. Governance moved toward centralizing direct web bookings through the SABRE Synxis Guest Connect channel and standardizing booking data capture and confirmation processes across the hotel's website.
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Chewton Glen Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Chewton Glen Hotel deployed Slack Connect as a Collaboration application to extend real-time messaging and external partner communication to guest-facing and operational teams. The implementation includes using Slack on their website, indicating a web-embedded messaging or invite flow to connect guests and external collaborators directly with hotel staff.
Configuration leveraged Slack Connect capabilities such as external channel collaboration, guest user provisioning, and channel-level access controls, aligning with Collaboration workflows for concierge requests, incident coordination, and event orchestration. The deployment follows a cloud-first SaaS architecture, centralizing messaging and presence across desktop and mobile endpoints used by staff.
Operational scope targeted guest services, front desk operations, events and food and beverage teams at the property, with use cases focused on rapid guest communication and supplier coordination. Governance centered on channel access policies and role-based permissions to separate guest-facing conversations from internal operational channels, and the rollout combined web-embedded guest access with internal workspace configuration.
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Chewton Glen Hotel eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2023 | 2023 |
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Chewton Glen Hotel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Chewton Glen Hotel TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Chewton Glen Hotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Chewton Glen Hotel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Chewton Glen Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
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People and Culture Director | Director | HR | |
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Finance Director | Director | Finance | |
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Deputy General Manager | Director | Operations | |
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Executive Director | Director | Operations | |
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Apps Being Evaluated by Chewton Glen Hotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chewton Glen Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chewton Glen Hotel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Chewton Glen Hotel Technographics
Chewton Glen Hotel is a Leisure and Hospitality organization based in United Kingdom,
with around 312 employees and annual revenues of $27.0 million.
Chewton Glen Hotel operates a diverse technology stack with applications such as
ADP Freedom, SABRE Synxis Guest Connect and Slack Connect,
covering areas like Payroll, Reservation and Booking Management and Collaboration.
Chewton Glen Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, SABRE and Salesforce.
Chewton Glen Hotel recently adopted applications including
Journey eCommerce in 2023, Slack Connect in 2022 and Hotjar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chewton Glen Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chewton Glen Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chewton Glen Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.