Chicago Heights, 60411, IL,
United States
Chicago Heights, Police Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chicago Heights, Police Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Chicago Heights, Police Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chicago Heights, Police Department has purchased the following applications: SoundThinking CaseBuilder for Case Management in 2024, GoDaddy Webmail for Collaboration in 2013, AudioEye for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chicago Heights, Police Department is running and its propensity to invest more and deepen its relationship with SoundThinking (formerly ShotSpotter) , GoDaddy , AudioEye or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chicago Heights, Police Department revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chicago Heights, Police Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundThinking (formerly ShotSpotter) | Legacy | SoundThinking CaseBuilder | Case Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Chicago Heights Police Department implemented SoundThinking CaseBuilder as its Case Management solution. SoundThinking CaseBuilder is deployed to centralize incident intake, investigative case files, and evidence tracking across the department's Real Time Crime Center.
The implementation was configured to support structured case intake, multimedia evidence linkage, timestamped alert association from acoustic gunshot detection, and role based investigative workflows. SoundThinking CaseBuilder is used for evidence tagging, chain of custody recording, timeline construction, and to support investigators and analysts in managing ongoing investigations.
The Real Time Crime Center environment explicitly includes a Drone Program by Skydio, FUSUS by Axon, ShotSpotter by SoundThinking, and license plate recognition sources from NVLS and FLOCK, and SoundThinking CaseBuilder is integrated into that environment to consolidate alerts and media. The platform links ShotSpotter alert data and associates it with FUSUS video feeds, Skydio drone captures, and LPR hits from NVLS and FLOCK to create unified case records and evidentiary packets.
Governance and operational rollout were driven from the department level under the Director of Technology who helped start and oversee the Real Time Crime Center, with usage spanning patrol units, dispatch, analysts, and investigative teams. The Real Time Crime Center and CaseBuilder workflows have been cited as instrumental in responding to crimes in progress, locating and recovering stolen vehicles, and gathering video evidence for investigations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AudioEye | Legacy | AudioEye | Web Content Management | Content Management | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2016 | 2016 |
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Citizen Engagement | CRM |
|
2019 | 2019 |
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Tag Management | CRM |
|
2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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