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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Chicago Heights, Police Department Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SoundThinking (formerly ShotSpotter) Legacy SoundThinking CaseBuilder Case Management ERP Services and Operations n/a 2024 2024
In 2024, Chicago Heights Police Department implemented SoundThinking CaseBuilder as its Case Management solution. SoundThinking CaseBuilder is deployed to centralize incident intake, investigative case files, and evidence tracking across the department's Real Time Crime Center. The implementation was configured to support structured case intake, multimedia evidence linkage, timestamped alert association from acoustic gunshot detection, and role based investigative workflows. SoundThinking CaseBuilder is used for evidence tagging, chain of custody recording, timeline construction, and to support investigators and analysts in managing ongoing investigations. The Real Time Crime Center environment explicitly includes a Drone Program by Skydio, FUSUS by Axon, ShotSpotter by SoundThinking, and license plate recognition sources from NVLS and FLOCK, and SoundThinking CaseBuilder is integrated into that environment to consolidate alerts and media. The platform links ShotSpotter alert data and associates it with FUSUS video feeds, Skydio drone captures, and LPR hits from NVLS and FLOCK to create unified case records and evidentiary packets. Governance and operational rollout were driven from the department level under the Director of Technology who helped start and oversee the Real Time Crime Center, with usage spanning patrol units, dispatch, analysts, and investigative teams. The Real Time Crime Center and CaseBuilder workflows have been cited as instrumental in responding to crimes in progress, locating and recovering stolen vehicles, and gathering video evidence for investigations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2013 2013
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AudioEye Legacy AudioEye Web Content Management Content Management n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Citizen Engagement CRM 2016 2016
Citizen Engagement CRM 2019 2019
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Chicago Heights, Police Department
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Chicago Heights, Police Department Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Chicago Heights, Police Department Technographics

Chicago Heights, Police Department is a Government organization based in United States, with around 110 employees and annual revenues of $10.0 million.

Chicago Heights, Police Department operates a diverse technology stack with applications such as SoundThinking CaseBuilder, GoDaddy Webmail and AudioEye, covering areas like Case Management, Collaboration and Web Content Management.

Chicago Heights, Police Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SoundThinking (formerly ShotSpotter), GoDaddy and AudioEye.

Chicago Heights, Police Department recently adopted applications including SoundThinking CaseBuilder in 2024, Granicus govDelivery in 2019 and AudioEye in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Chicago Heights, Police Department’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Chicago Heights, Police Department’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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