Chicago Transit Authority (CTA)
567 W Lake St,
Chicago, 60661, IL,
United States
Chicago, 60661, IL,
United States
1 888-968-7282
Transportation
Chicago Transit Authority (CTA) Technographics
Chicago Transit Authority (CTA) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chicago Transit Authority (CTA) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Chicago Transit Authority (CTA) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chicago Transit Authority (CTA) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chicago Transit Authority (CTA) is running and its propensity to invest more and deepen its relationship with Oracle , Google , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chicago Transit Authority (CTA) revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chicago Transit Authority (CTA) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chicago Transit Authority (CTA) Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Chicago Transit Authority implemented Oracle E-Business Suite to upgrade Oracle 11i to EBS 12.1.3 as part of a planned re-implementation driven by Business Process modifications, positioning Oracle E-Business Suite in the ERP Financial category for core finance and HR operations. The program targeted a broad module footprint including Payables, Payments, Receivables, HR, Payroll, Benefits, Cash Management, Advanced Collections and EBTax, with functional leadership assigned to Payables, Payments, Receivables and Collections modules.
Configuration work completed included full functional setups for Payables, Payments, Receivables, Ebusiness Tax and Advanced Collections, and the project produced BR 100 documentation for AR, AP, Advanced Collections and EBusiness Tax. The team implemented the Payables invoice approval workflow using Approval Management Engine and replaced Oracle 11i payment functions with the new R12 Payments functionality, reflecting an R12 functional cutover for payments and cash management processes.
Integrations and data handling were central to the rollout, Oracle E-Business Suite was integrated with the Open Fare system to align fare and receivable records, and functional design deliverables addressed AR invoice transactions import programs. Functional designs also covered conversion of customers, vendors, locations and open payables and receivables transactions, AR invoice print and dunning letter print using XML Publisher, and AP custom check printing plus positive pay file print using XML Publisher.
Governance and operational readiness included active user engagement for data cleansing of customers, suppliers and miscellaneous transactions, and ongoing issue management through Oracle SRs and coordination with Oracle Support for bug fixes and resolution. Functional ownership focused on accounts payable, accounts receivable and collections workflows, while HR, payroll and benefits configurations supported payroll and workforce governance within the ERP Financial deployment.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011 Chicago Transit Authority implemented Oracle Taleo Cloud Service as its cloud-based recruiting platform. The implementation places Oracle Taleo Cloud Service at the center of CTA recruiting and applicant intake workflows, using the vendor hosted career site for external job postings and candidate applications, reflecting a Recruiting,Applicant Tracking System deployment focused on public sector hiring needs.
The deployment leverages standard Oracle Taleo Cloud Service capabilities for job requisition posting, candidate application intake, applicant tracking, and career site integration, with the CTA career portal used for public-facing job search and application flows. Operational ownership is concentrated within HR talent acquisition and hiring managers, and the system is configured to support CTA recruiting processes across its organization, aligning applicant data capture, screening workflows, and interview coordination under the Recruiting,Applicant Tracking System platform.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Chicago Transit Authority embedded Cisco Webex Meetings on its public website, adopting Cisco Webex Meetings as the agency's web conferencing interface. The deployment places the application in the Audio Video and Web Conferencing category and enables browser-based meeting access for external participants and internal staff.
The implementation is web embedded through the CTA site, providing meeting access links, join flows, and public-facing conferencing capabilities that support communications and coordination across administrative, operations, and customer service functions. Configuration and operational use align with standard Audio Video and Web Conferencing functionality, including meeting orchestration, participant management, screen sharing, and recording, while governance is expected to focus on access controls and meeting moderation administered by CTA IT and communications teams.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2011 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Chicago Transit Authority (CTA)
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Chicago Transit Authority (CTA) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chicago Transit Authority (CTA) IT executives and key decision makers. This section highlights Chicago Transit Authority (CTA)'s latest recorded technology evaluations, including IBM Cognos Analytics for Analytics and BI on 2025-10-28 and Cash App for Payment Processing on 2024-09-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chicago Transit Authority (CTA) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Chicago Transit Authority (CTA) Technographics
Chicago Transit Authority (CTA) is a Transportation organization based in United States,
with around 4500 employees and annual revenues of $600.0 million.
Chicago Transit Authority (CTA) operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Taleo Cloud Service and Cisco Webex Meetings,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Audio Video and Web Conferencing.
Chicago Transit Authority (CTA) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Cisco Systems.
Chicago Transit Authority (CTA) recently adopted applications including
Google Pay in 2021, Cisco Webex Meetings in 2021 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chicago Transit Authority (CTA)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chicago Transit Authority (CTA)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chicago Transit Authority (CTA) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.