Atlanta, 30339, GA,
United States
Chicken Salad Chick Technographics
Chicken Salad Chick Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chicken Salad Chick and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Chicken Salad Chick employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chicken Salad Chick has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, Intertek Wisetail LMS for Learning and Development in 2015, FranConnect Sky for Franchise Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chicken Salad Chick is running and its propensity to invest more and deepen its relationship with Microsoft , Intertek , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chicken Salad Chick revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chicken Salad Chick intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chicken Salad Chick Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intertek | Legacy | Intertek Wisetail LMS | Learning and Development | HCM | n/a | 2015 | 2016 |
In 2015, Chicken Salad Chick deployed Intertek Wisetail LMS as its Learning and Development platform to centralize training for franchise owners, store managers, corporate trainers, and in-store team members. The deployment supported rapid restaurant expansion activities including the opening of 48 new restaurants and was scoped to classroom, print, and e-learning delivery channels for both franchise and corporate audiences.
Intertek Wisetail LMS was configured to manage course creation and e-learning course distribution, trainer certification workflows, learning paths for shift leaders and managers, and administrative reporting for training compliance. Implementation work included development and ongoing maintenance of e-learning courses, a formal content change process for updating materials across platforms, and administration controls for certifying restaurant training locations.
The Wisetail rollout was executed in coordination with concurrent brand initiatives, including a new menu launch and parallel rollouts of NCR Silver POS, Syrus, and OLO, with the training team providing on-going end-user support across these programs. Operational coverage extended to corporate training teams, franchise operators, and store-level staff, with cross-functional collaboration between training, operations, and retail technology teams to align learning content with in-store management tools.
Governance was established through certified corporate trainers and a formal change approval process for instructional content, which centralized ownership of course updates and enrollment workflows. The program served as a subject matter anchor for in-store management tools and supported continuous improvements to onboarding and grand opening readiness, while training teams retained responsibility for end-user support and iterative updates to maintain alignment with operational changes.
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Recruiting | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FranConnect | Legacy | FranConnect Sky | Franchise Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Chicken Salad Chick implemented FranConnect Sky for Franchise Management to centralize franchise administration across more than 250 locations in 19 states, aligning the system with corporate finance and franchise operations. The deployment was positioned to support Finance and FP&A business functions while providing a single repository for franchisee records, fee schedules, and performance reporting.
FranConnect Sky was configured to host core franchise management capabilities including franchisee onboarding and credentialing, compliance and document management, royalty and fee tracking, and store performance analytics. Configuration work emphasized modular data capture for franchise agreements and operational metrics, enabling standardized franchise reporting and consolidation of financial attributes used by the finance organization.
Data architecture and integrations were built around ETL workflows and reporting pipelines described in internal hiring and operations guidance, with SQL Server based reporting, Power Query transforms, Matillion style ETL patterns, and cloud platform exposure such as Microsoft Azure feeding Tableau dashboards and forecasting models. Point of sale and operational feeds referenced in internal documentation include NCR POS family systems and Altametrics, and these sources were treated as inputs to finance centric ETL, ad hoc SQL analysis, and long range forecasting activities.
Governance and operational rollout were structured under the Finance business unit with reporting to the FP&A Manager, and processes were reoriented to support centralized ETL monitoring, data quality checks, and cross departmental analytics workflows. Ongoing responsibilities emphasized building and maintaining ETL pipelines, delivering Tableau visualizations for leadership decision support, and embedding standardized financial metrics into franchise management processes.
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Point Of Sale | ERP Services and Operations |
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2015 | 2016 |
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Point Of Sale | ERP Services and Operations |
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2014 | 2014 |
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Point Of Sale | ERP Services and Operations |
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2020 | 2020 |
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Restaurant Management | ERP Services and Operations |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Chicken Salad Chick
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Chicken Salad Chick Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||