Chico’s FAS (Knitwell Group)
11215 Metro Parkway,
Fort Myers, 33966, FL,
United States
Fort Myers, 33966, FL,
United States
1 866-768-7662
Retail
Chico’s FAS (Knitwell Group) Technographics
Chico’s FAS (Knitwell Group) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chico’s FAS (Knitwell Group) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Chico’s FAS (Knitwell Group) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chico’s FAS (Knitwell Group) has purchased the following applications: Amazon Pay for Payment Processing in 2021, Avature CRM for Candidate Relationship Management in 2017, Accruent Lucernex for Lease Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chico’s FAS (Knitwell Group) is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Block (ex Square, Inc) , Avature or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chico’s FAS (Knitwell Group) revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chico’s FAS (Knitwell Group) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chico’s FAS (Knitwell Group) Tech Stack and Enterprise Applications
Chico’s FAS (Knitwell Group) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Chico's FAS, Inc deployed Amazon Pay on their website to provide Payment Processing capabilities within the ecommerce checkout. The deployment leverages Amazon Pay and vendor Amazon Web Services (AWS) to handle customer payment authorization and wallet based checkout on the Chico's ecommerce storefront. Amazon Pay is integrated into the site checkout to support tokenization and customer authentication as part of online payment flows.
Configuration work focused on embedding Amazon Pay widgets and hosted payment flows into front end checkout pages, routing payment requests to Amazon Pay authorization endpoints. Functionality implemented aligns with Payment Processing workflows, including payment authorization, token management, and checkout orchestration for card and wallet based payments. Operational scope is the consumer facing ecommerce site, covering online checkout and payment capture processes for Chico's digital sales channel. Governance considerations emphasize online payment controls, checkout orchestration, and merchant reconciliation processes tied to Payment Processing operations.
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Payment Processing | ERP |
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2020 | 2020 |
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Chico’s FAS (Knitwell Group) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Chico's FAS, Inc implemented Avature CRM for Candidate Relationship Management. The deployment places Avature CRM on the company careers site, establishing a public talent community reachable at https://chicos.avature.net/talentcommunity to capture and engage prospective candidates.
The Avature CRM implementation centers on a centralized candidate database, configurable talent pools, campaign-driven engagement workflows, and lifecycle orchestration for sourcing and nurturing. Configuration work emphasized career site form capture, candidate profile management, event registration capability, and automated candidate communications consistent with Candidate Relationship Management functionality.
Deployment is cloud-hosted and embedded into the Chico's careers portal to provide recruiters with a single talent engagement layer. Operational ownership is oriented to Talent Acquisition and Employer Brand teams, with recruiting operations using the platform to segment candidate pools and run targeted outreach across the United States.
Governance and process changes focused on CRM workflow templates, standardized data capture and candidate lifecycle rules to align recruiting and employer brand activities. Avature CRM serves as the companys Candidate Relationship Management platform to unify career site capture, talent community management, and candidate engagement workflows.
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Chico’s FAS (Knitwell Group) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent Lucernex | Lease Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Chico's FAS, Inc deployed Accruent Lucernex as its Lease Management application. The deployment centralized project coordination and lease-related project tracking across its brand portfolio, including Chico's, White House Black Market, Soma Intimates, and Boston Proper.
Configuration of Accruent Lucernex emphasized project scheduling, budget tracking, permit management, construction close-out workflows, and purchase order and invoice approval capabilities. The implementation supported a project coordination team of three who developed and maintained project schedules, prepared budget documentation, and generated architectural purchase orders distributed to architects and engineers.
The Accruent Lucernex instance was integrated with SAP for creation of purchase orders and approval of invoicing, enabling financial handoff between lease project workflows and procurement finance processes. Operational coverage extended across National Store Support and Brand Managers, and coordinated with design managers, architects, engineers, real estate managers, developers, purchasing, subcontractors, and permit expeditors for each phase from committee approval to construction close-out.
Governance and rollout relied on weekly coordination team meetings and daily workload oversight to ensure accuracy in reporting, permit tracking, and completion of close-out documents. Project communication processes were formalized to surface budgets, schedules, and deviations to management and internal and external teams through the Accruent Lucernex web interface.
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Chico’s FAS (Knitwell Group) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Chico’s FAS (Knitwell Group) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Chico’s FAS (Knitwell Group) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Chico’s FAS (Knitwell Group) eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2022 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Product Information Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Chico’s FAS (Knitwell Group) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Engagement, Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Chico’s FAS (Knitwell Group) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Chico’s FAS (Knitwell Group) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2012 | 2012 |
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Chico’s FAS (Knitwell Group) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Chico’s FAS (Knitwell Group)
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Human Resources Talent and Total Rewards | VP | HR | |
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EVP, Chief Human Resources Officer | CXO | HR | |
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Senior Director, Recruiting | Director | HR | |
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Senior Director, CRM & Customer Lifecycle Marketing | Director | Marketing | |
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Senior Director, Loyalty & Customer Insights | Director | Customer Service | |
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Director Customer Sales and Service CentersDirector | Director | Customer Service | |
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Omni Channel Social Care & Customer Engagement Manager | Manager | Customer Service | |
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Manager, CRM Operations | Manager | IT | |
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Associate Marketing Manager, Loyalty & CRM | Manager | Marketing | |
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Dir. of Application Development | Director | IT | |
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Cloud Network Specialist | Non Manager | IT | |
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Senior Systems Engineer | Non Manager | IT | |
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Head of IT (Chicos FAS Brands), VP, Engineering (Knitwell) & Chief Architect (Knitwell) | Director | IT | |
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Cloud Engineeing & DevOps Lead | Non Manager | IT | |
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Apps Being Evaluated by Chico’s FAS (Knitwell Group) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chico’s FAS (Knitwell Group) IT executives and key decision makers. This section highlights Chico’s FAS (Knitwell Group)'s latest recorded technology evaluations, including Gerber YuniquePLM for Fashion PLM on 2025-02-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chico’s FAS (Knitwell Group) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-26 | Chico’s FAS (Knitwell Group) | Evaluated | Gerber Technology | Gerber YuniquePLM | Fashion PLM | PLM and Engineering |
FAQ - APPS RUN THE WORLD Chico’s FAS (Knitwell Group) Technographics
Chico’s FAS (Knitwell Group) is a Retail organization based in United States,
with around 2500 employees and annual revenues of $200.0 million.
Chico’s FAS (Knitwell Group) operates a diverse technology stack with applications such as
Amazon Pay, Avature CRM and Accruent Lucernex,
covering areas like Payment Processing, Candidate Relationship Management and Lease Management.
Chico’s FAS (Knitwell Group) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Avature and Accruent.
Chico’s FAS (Knitwell Group) recently adopted applications including
Bambuser Video Commerce in 2023, fabric Commerce Platform in 2022 and Amazon Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chico’s FAS (Knitwell Group)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chico’s FAS (Knitwell Group)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chico’s FAS (Knitwell Group) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.