Chime
35 North Frederick Street,
Dublin, D01 W592,
Ireland
Dublin, D01 W592,
Ireland
353 1 817 5700
Professional Services
Chime Technographics
Chime Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chime and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Chime employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chime has purchased the following applications: Softworks Workforce Management for Workforce Management in 2013, Microsoft 365 for Collaboration in 2018, Oracle Moat for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chime is running and its propensity to invest more and deepen its relationship with Softworks , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chime revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chime intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chime Tech Stack and Enterprise Applications
Chime HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Softworks | Legacy | Softworks Workforce Management | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013 Chime implemented Softworks Workforce Management to centralize workforce processes across its network. Chime is Ireland's National Charity for Deafness and Hearing Loss operating 10 resource centres and outreach services, and the Softworks Workforce Management deployment was positioned to standardize scheduling and HR administration across those sites.
The implementation covered Time and Attendance, HR, Absences, Holidays, Skills and Training modules within Softworks Workforce Management. Configuration work focused on time capture and rostering rules, leave entitlement and absence workflows, plus skills matrices and training record keeping to maintain certification and competency data for client facing staff.
No external system integrations are specified in source materials, the solution was applied to manage staff across all 10 resource centres and outreach operations, supporting HR administration and front line scheduling for service delivery. Operational coverage included employee record consolidation, centralized absence management and skills based assignment of personnel to projects and programmes.
Governance elements emphasized role based access to personnel data and formalized approval workflows for holidays and absences, with configuration aligned to service centre scheduling and training compliance needs. The narrative centers on Softworks Workforce Management as the primary Workforce Management application used by Chime to operate timekeeping, absence management and skills training processes.
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Chime Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Chime implemented Microsoft 365 to centralize collaboration across the organization. The Microsoft 365 deployment targeted Collaboration use cases for the company s 50 employees, focusing on project teams and client facing professional services staff based in Ireland.
The implementation included core Microsoft 365 capabilities such as Exchange Online for corporate email, Microsoft Teams for real time meetings and chat, SharePoint Online and OneDrive for document management and file sharing, and Office desktop applications for productivity. Identity and access were aligned with Azure Active Directory for single sign on and user provisioning, and standard tenant level controls were configured to manage external sharing, retention, and compliance settings.
Rollout workstreams covered user onboarding, mailbox and content consolidation, and the establishment of governance around document lifecycles and collaboration policies. Microsoft 365 is also surfaced on Chime s website, reflecting integration of the Collaboration platform into public facing workflows and corporate communication channels.
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Chime CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, Chime implemented Oracle Moat for Marketing Analytics on its website. The deployment centralized web measurement for Chime's digital presence in Ireland and supported marketing and digital advertising functions across the organization. Implementation used page-level measurement tags embedded in site pages to collect viewability, attention metrics and ad verification data.
Oracle Moat was configured to surface viewability reporting, attention analytics and verification workflows common to Marketing Analytics platforms, and these capabilities were routed into the marketing and analytics workflows for campaign measurement. Operational ownership is held by Chime's marketing and digital analytics teams, with governance focused on tag management, consent-compliant data collection and campaign measurement process controls. The implementation emphasizes practical measurement instrumentation via Oracle Moat for on site digital media evaluation.
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Marketing Automation | CRM |
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2018 | 2018 |
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Chime PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Chime IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Chime CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Chime
| First Name | Last Name | Title | Function | Department | Phone | |
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Deputy CFO | CXO | Finance | |
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Group Financial Controller | Director | Finance | |
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Finance Systems Manager | Manager | IT | |
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Financial Controller | Director | Finance | |
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Divisional Finance Director | Director | Finance | |
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Director of Group Financial Reporting, Planning & Analysis | Director | Finance | |
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Procurement Manager | Manager | Procurement | |
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Group Finance Director | Director | Finance | |
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HR Manager | Manager | HR | |
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Head Of Internal Audit | Director | Finance | |
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Apps Being Evaluated by Chime Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chime IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chime digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Chime Technographics
Chime is a Professional Services organization based in Ireland,
with around 50 employees and annual revenues of $5.0 million.
Chime operates a diverse technology stack with applications such as
Softworks Workforce Management, Microsoft 365 and Oracle Moat,
covering areas like Workforce Management, Collaboration and Marketing Analytics.
Chime has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Softworks, Microsoft and Oracle.
Chime recently adopted applications including
Intuit Mailchimp Mandrill in 2021, GoDaddy in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chime’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chime’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chime technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.