Singapore, x,
Singapore
Chocolate Finance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chocolate Finance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 Chocolate Finance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chocolate Finance has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2023, Wix.com for Web Content Management in 2022, Gleap for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chocolate Finance is running and its propensity to invest more and deepen its relationship with Google , Wix.com , Gleap or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chocolate Finance revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chocolate Finance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gleap | Legacy | Gleap | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023, Chocolate Finance implemented Gleap on their public website as a Customer Experience deployment to capture direct user feedback and contextual issue reports. The Gleap implementation is front-end focused, using the vendor's web widget to surface customer input from the corporate site to internal teams at the Singapore based financial services firm.
The deployment involved embedding the Gleap JavaScript snippet across site pages and configuring in-page feedback forms and contextual reporting workflows. Functional capabilities implemented include in-page feedback capture, contextual issue reporting with page and session metadata, and structured feedback forms to standardize incoming tickets for product triage and customer support.
Integrations beyond the website are not specified in available source material, so operational scope remains the public website and internal handling by support and product teams. Governance and operations center on product management and customer support workflows for triage and response, with rollout executed on production site pages to collect feedback from customers and prospects.
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Customer Support | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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