CHOICE Australia
57 Carrington Road Marrickville,
Sydney, 2204, NSW,
Australia
Sydney, 2204, NSW,
Australia
61 2 9577-3399
Non Profit
CHOICE Australia Technographics
CHOICE Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CHOICE Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 CHOICE Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CHOICE Australia has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2020, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CHOICE Australia is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CHOICE Australia revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CHOICE Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CHOICE Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, CHOICE Australia implemented Oracle NetSuite ERP as its ERP Financial system to centralize finance and subscriber management. The Oracle NetSuite ERP deployment created a single application platform that unified finance, subscriptions and operational reporting to provide real time visibility across print, online, mobile and tablet channels.
The implementation configured core ERP Financial capabilities including recurring billing, revenue recognition, CRM linked subscriber management and media performance dashboards. NetSuite recurring billing capabilities were set up to manage billing across 180,000 subscribers and to handle multiple billing schedules for diversified product lines, while media performance dashboards monitor revenue, circulations, site visitors and marketing effectiveness.
CHOICE integrated a payroll and employee portal solution delivered by NetSuite partner Infinet, using native integration between NetSuite and Infinet Cloud to automate data exchange. That integration removed manual imports from the previous Sage MicrOpay payroll inputs and saved one day each fortnight of payroll data entry, while providing a single view of each subscriber across platforms to support more efficient call center and customer support operations.
Operational rollout included one to one employee training on the Infinet Cloud employee portal for CHOICEs 100 person staff, and centralized processes that replaced standalone finance and subscription databases which previously required extensive manual reconciliation. Since NetSuite went live CHOICE expanded its product lineup by 50 percent, subscriber retention improved by 3 percent due to seamless billing and automated email alerts, and financial reporting was accelerated saving 50 days per year that were redirected into innovation and customer service.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP Financial Management |
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2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2020 | 2020 |
In 2020, CHOICE Australia deployed Reward Gateway Employee Reward and Recognition. The Reward Gateway Employee Reward and Recognition instance is delivered as a cloud-hosted web portal and is accessible from CHOICE's employee site at choice.rewardgateway.com.au, embedding the Employee Recognition and Rewards Management experience into their website. The deployment scope targets CHOICE Australia as a non profit with roughly 100 employees, and the service is positioned to support HR and employee engagement functions across the organization.
CHOICE configured Reward Gateway Employee Reward and Recognition to support standard recognition workflows aligned with Employee Recognition and Rewards Management best practices, including peer-to-peer recognition, manager nominations, and a points-based reward catalogue to enable employee benefits and local redemption options. Platform administration and governance are administered by HR, with centralized user provisioning and policy settings to control visibility and approval workflows. The implementation emphasizes a web-first SaaS delivery model and user self-service for recognition, nomination, and reward redemption through the Reward Gateway Employee Reward and Recognition portal.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, CHOICE Australia implemented Zoom for Audio Video and Web Conferencing on their website. The Zoom deployment is embedded in the public site to provide live web conferencing and hosted meetings for member-facing events and customer engagement. Zoom is used as the application layer for synchronous audio and video communication, enabling web-based join flows directly from choice.com.au.
Functionally the Zoom implementation leverages standard Audio Video and Web Conferencing capabilities such as scheduled meetings, webinar-style broadcasts, screen sharing, and session recording, integrated into the site to deliver click to join experiences. Operational control is aligned with digital publishing and events workflows, providing a unified conferencing layer for external webinars and internal collaboration while relying on Zoom cloud services for meeting orchestration.
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at CHOICE Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CHOICE Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CHOICE Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CHOICE Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CHOICE Australia Technographics
CHOICE Australia is a Non Profit organization based in Australia,
with around 100 employees and annual revenues of $12.0 million.
CHOICE Australia operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Reward Gateway Employee Reward and Recognition and Zoom,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Audio Video and Web Conferencing.
CHOICE Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Edenred and Zoom Video Communications.
CHOICE Australia recently adopted applications including
Zoom in 2022, Salesforce Marketing Cloud in 2021 and Stripe Payments in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CHOICE Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CHOICE Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CHOICE Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.