Sparta, 49345, MI,
United States
ChoiceOne Financial Services, Inc. Technographics
ChoiceOne Financial Services, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ChoiceOne Financial Services, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 ChoiceOne Financial Services, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ChoiceOne Financial Services, Inc. has purchased the following applications: NetTeller for Payment Processing in 2018, Plinqit for Data Warehouse in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ChoiceOne Financial Services, Inc. is running and its propensity to invest more and deepen its relationship with Paysafe , Fiserv , Bottomline Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ChoiceOne Financial Services, Inc. revenues, which have grown to $79.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ChoiceOne Financial Services, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ChoiceOne Financial Services, Inc. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paysafe | Legacy | NetTeller | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, ChoiceOne Financial Services, Inc. deployed NetTeller to process customer payments on its public website. The deployment positions NetTeller as the primary online payment capture solution, aligning ChoiceOne Financial Services, Inc. NetTeller Payment Processing with the bank's retail online channels and customer-facing payment workflows.
NetTeller implementation included a web-facing payment gateway and hosted checkout components, with card authorization, tokenization for card on file capabilities, transaction routing and fraud screening modules typical of Payment Processing solutions. Configuration emphasized PCI DSS aligned data flows and hosted payment forms to reduce on-premise card data scope, while reporting and settlement functions supported transaction reconciliation and audit trails.
Operational scope was focused on the corporate website and online customer payments, with daily transaction monitoring, dispute handling and settlement processes managed within the bank's payments operations and digital channels teams. Ongoing governance centered on configuration management, vendor software updates and compliance controls to maintain secure payment processing through NetTeller.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Plinqit | Legacy | Plinqit | Data Warehouse | Analytics and BI | n/a | 2017 | 2017 |
In 2017, ChoiceOne Financial Services, Inc. implemented Plinqit as a Data Warehouse to acquire low-cost deposits and engage younger customers through a goal-based savings app. The deployment was aligned to the bank retail banking and deposit strategy, positioning Plinqit to support deposit acquisition, customer onboarding, and savings goal orchestration across retail channels. The implementation emphasized goal tracking, customer engagement workflows, and account opening orchestration consistent with savings experience platforms.
Operational coverage targeted retail banking channels and deposit operations, with Plinqit account opening flows and savings goal management embedded into frontline deposit acquisition processes. Governance and rollout monitoring incorporated user growth and account-level savings metrics into deposit planning, and since launch the bank reported double-digit month-over-month user growth and an average savings goal of approximately $1,561 per Plinqit account. Plinqit account openings exceeded traditional savings accounts on a monthly basis, signaling a material shift in how ChoiceOne Financial Services, Inc. sourced new deposit relationships through goal-based savings journeys.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, ChoiceOne Financial Services, Inc. implemented Cisco Webex Meetings to provide client-facing and internal conferencing capabilities. The deployment centers on Audio Video and Web Conferencing functionality and is surfaced directly on the ChoiceOne website to enable browser join and client scheduling flows.
The Cisco Webex Meetings implementation includes standard meeting modules such as video conferencing, screen sharing, meeting recording and playback, meeting scheduling and join workflows, and browser based participant access. Configuration work focused on embedding Webex Meetings entry points and meeting widgets into web pages and enabling meeting templates and role based host controls to support both one to one client sessions and small group branch collaboration.
Operational scope covers customer service channels and branch level collaboration across ChoiceOne Financial Services, Inc., with administration and governance handled through centralized meeting policy settings, user provisioning and access controls. The rollout emphasized security and meeting moderation controls consistent with banking communications, and integrated scheduling and recording governance into existing operational processes to support consistent usage across departments.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at ChoiceOne Financial Services, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ChoiceOne Financial Services, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||