Chennai, 600001,
India
Cholamandalam MS General Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cholamandalam MS General Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Cholamandalam MS General Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cholamandalam MS General Insurance has purchased the following applications: LiveHelpNow Live Chat for Chatbots and Conversational AI in 2013, DNN Evoq Content for Web Content Management in 2019, oOrjit Platform for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cholamandalam MS General Insurance is running and its propensity to invest more and deepen its relationship with LiveHelpNow , LivePerson , Sumanel Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cholamandalam MS General Insurance revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cholamandalam MS General Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotNetNuke | Legacy | DNN Evoq Content | Web Content Management | Content Management | n/a | 2019 | 2019 |
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Web Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| oOrjit | Legacy | oOrjit Platform | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 Cholamandalam MS General Insurance deployed the oOrjit Platform on its public website to serve as the company s eCommerce layer for online policy distribution and self-service. The oOrjit Platform is positioned as the web-facing commerce engine that orchestrates customer journeys for quote, buy, and post-sale servicing, and it is referenced directly on the corporate site as the implementation point.
The deployment emphasizes category-aligned capabilities common to eCommerce implementations, including digital storefront and product catalog presentation, quote and checkout workflows for policy issuance, customer account and self-service interfaces, and transaction orchestration. Configuration work appears to focus on mapping insurance product definitions into the platform s catalog, templating of online purchase flows, and integration points for secure transaction capture and customer authentication.
Operationally the oOrjit Platform is embedded into Cholamandalam MS General Insurance s website and supports business functions spanning distribution, digital sales, and customer service. Governance and workflow coordination are centered on IT, distribution and sales teams to align online purchase flows with back-office underwriting and fulfillment processes, with rollout managed through the web channel rather than as a separate internal application.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2013 | 2013 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation, Customer Data Platform | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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