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Cholamandalam MS General Insurance Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelpNow Legacy LiveHelpNow Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
Chatbots and Conversational AI AI-Powered Application 2011 2011
Chatbots and Conversational AI AI-Powered Application 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DotNetNuke Legacy DNN Evoq Content Web Content Management Content Management n/a 2019 2019
Web Content Management Content Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
oOrjit Legacy oOrjit Platform eCommerce eCommerce n/a 2020 2020
In 2020 Cholamandalam MS General Insurance deployed the oOrjit Platform on its public website to serve as the company s eCommerce layer for online policy distribution and self-service. The oOrjit Platform is positioned as the web-facing commerce engine that orchestrates customer journeys for quote, buy, and post-sale servicing, and it is referenced directly on the corporate site as the implementation point. The deployment emphasizes category-aligned capabilities common to eCommerce implementations, including digital storefront and product catalog presentation, quote and checkout workflows for policy issuance, customer account and self-service interfaces, and transaction orchestration. Configuration work appears to focus on mapping insurance product definitions into the platform s catalog, templating of online purchase flows, and integration points for secure transaction capture and customer authentication. Operationally the oOrjit Platform is embedded into Cholamandalam MS General Insurance s website and supports business functions spanning distribution, digital sales, and customer service. Governance and workflow coordination are centered on IT, distribution and sales teams to align online purchase flows with back-office underwriting and fulfillment processes, with rollout managed through the web channel rather than as a separate internal application.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2013 2013
Customer Engagement CRM 2019 2019
Customer Engagement CRM 2024 2024
Customer Experience CRM 2017 2017
Marketing Automation, Customer Data Platform CRM 2019 2019
Tag Management CRM 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Cholamandalam MS General Insurance
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Cholamandalam MS General Insurance Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Cholamandalam MS General Insurance Technographics

Cholamandalam MS General Insurance is a Insurance organization based in India, with around 6500 employees and annual revenues of $1.50 billion.

Cholamandalam MS General Insurance operates a diverse technology stack with applications such as LiveHelpNow Live Chat, DNN Evoq Content and oOrjit Platform, covering areas like Chatbots and Conversational AI, Web Content Management and eCommerce.

Cholamandalam MS General Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveHelpNow, DotNetNuke and oOrjit.

Cholamandalam MS General Insurance recently adopted applications including Chat360 in 2024, Netcore Customer Engagement in 2024 and Fingerprint Pro Platform in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cholamandalam MS General Insurance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cholamandalam MS General Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Cholamandalam MS General Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.