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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Ciao International
Location
14/F Sml Twr 165 Hoi Bun Rd Kwun Tong,
Hong Kong, n/a,
Hong Kong
Website
https://www.bestmart360.com/
Phone
852-27557777
Artw industry
Retail
Employee
Revenue

Ciao International Technographics

Ciao International Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ciao International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Ciao International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ciao International has purchased the following applications: ResNexus Booking for Reservation and Booking Management in 2022, Microsoft 365 for Collaboration in 2017, OpenCart for Shopping Cart Management in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ciao International is running and its propensity to invest more and deepen its relationship with ResNexus , Microsoft , OpenCart or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ciao International revenues, which have grown to $164.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ciao International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ciao International Tech Stack and Enterprise Applications

Ciao International ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ResNexus Legacy ResNexus Booking Reservation and Booking Management ERP Services and Operations n/a 2022 2022
In 2022, Ciao International implemented ResNexus Booking to provide Reservation and Booking Management directly on its public website. The deployment embeds the ResNexus Booking customer-facing booking engine into bestmart360.com, enabling online reservation capture and schedule display as part of the retailer's digital storefront. ResNexus Booking was configured to support core reservation calendar functions, availability management, booking workflow configuration, and automated confirmation communications, aligning the application with e-commerce, store operations, and customer service use cases. Operational ownership sits with the web and operations teams in Hong Kong, governance was enforced through administrative roles and web content change control to manage booking rules and schedules, and the technical architecture is delivered as a hosted booking layer integrated into the site front end.
Ciao International Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017 Ciao International implemented Microsoft 365 as its primary Collaboration platform. The implementation is observable on the company website and indicates Microsoft 365 is used to support both internal collaboration and the company web presence. Microsoft 365 was configured to deliver core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online and OneDrive for document management and content publishing, Microsoft Teams for real time chat and meetings, and the Office productivity suite for knowledge worker workflows. The configuration aligns with standard Collaboration functional modules, with tenant level services provisioned to manage mail, file sharing, team spaces, and productivity applications under a single Microsoft 365 tenancy. The deployment covers Ciao International corporate operations in Hong Kong and the public website, linking the Collaboration environment to web facing elements. Identity and access governance is fronted by the Microsoft 365 identity stack, with Azure Active Directory used for centralized user authentication and role based access control across email, SharePoint, OneDrive, and Teams. Governance and operational control were structured around centralized tenant administration and collaboration policy enforcement, including content governance and access management workflows. The narrative centers on Ciao International Microsoft 365 Collaboration supporting internal communications, document collaboration, and the company web presence.
Ciao International eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenCart Legacy OpenCart Shopping Cart Management eCommerce n/a 2019 2019
In 2019, Ciao International implemented OpenCart as its online storefront platform. OpenCart was deployed as the companys Shopping Cart Management solution to power bestmart360.com and centralize web sales operations. The OpenCart deployment provides core e-commerce modules including product catalog management, shopping cart and checkout workflows, order management and storefront theming, delivering standard merchandising and transaction capabilities for online retail. Operational responsibility is scoped to the e-commerce, merchandising and customer service functions, with governance oriented around centralized catalog publishing, promotion configuration and checkout parameter control to standardize online order processing and storefront changes.
Ciao International CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2023 2023
Tag Management CRM 2019 2019
Ciao International IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Ciao International

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ciao International Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ciao International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ciao International digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ciao International Technographics
Ciao International is a Retail organization based in Hong Kong, with around 500 employees and annual revenues of $164.0 million.
Ciao International operates a diverse technology stack with applications such as ResNexus Booking, Microsoft 365 and OpenCart, covering areas like Reservation and Booking Management, Collaboration and Shopping Cart Management.
Ciao International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ResNexus, Microsoft and OpenCart.
Ciao International recently adopted applications including SalesCatalysts in 2023, ResNexus Booking in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ciao International’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ciao International’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ciao International technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.