CID Entertainment
One South Broad Street 17th Floor, Suite 1710,
Philadelphia, 19107, PA,
United States
Philadelphia, 19107, PA,
United States
1 646-674-1830
Retail
CID Entertainment Technographics
CID Entertainment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CID Entertainment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 CID Entertainment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CID Entertainment has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, LiveChat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CID Entertainment is running and its propensity to invest more and deepen its relationship with Intuit , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CID Entertainment revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CID Entertainment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CID Entertainment Tech Stack and Enterprise Applications
CID Entertainment ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, CID Entertainment implemented Intuit Quickbooks Enterprise as its primary ERP Financial application. The deployment centralized core accounting functions for the United States based retail business while aligning configuration to a mid-market profile of approximately 200 employees and $20 million in revenue. The Intuit Quickbooks Enterprise implementation covered standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, payroll processing, inventory controls and multi-user role-based access, with configuration focused on SKU-level item management typical for retail operations. System setup emphasized configurable chart of accounts, tax codes and audit trails available within Intuit Quickbooks Enterprise to support month-end close and financial reporting workflows.
CID Entertainment configured the application to support finance and retail operations, standardizing period close, AR and AP workflows and inventory valuation procedures across corporate accounting and store-facing teams. Governance workstreams established user permissions, approval routing and reporting ownership, and the implementation used the application’s built-in reporting tools to produce consolidated financial statements and operational reports. Training and a staged rollout model were applied to finance and store personnel in the United States to operationalize accounting processes and controls. The narrative links CID Entertainment Intuit Quickbooks Enterprise ERP Financial to the company’s corporate accounting and retail operations functions.
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CID Entertainment AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, CID Entertainment implemented LiveChat, deploying LiveChat as an embedded web messaging layer on its public website. The deployment sits in the Chatbots and Conversational AI category and leverages LiveChat, Inc. cloud-hosted services to provide a JavaScript site widget paired with a browser and mobile agent console for real-time customer engagement, session transcripts, and visitor context capture.
Configuration emphasized core Chatbots and Conversational AI capabilities, including canned responses, session tagging, routing rules, and transcript capture to support customer support and online sales workflows. Operational scope covers CID Entertainment customer support and sales teams on the company website, with governance implemented through operating hour policies, agent role configuration, and chat handling procedures to standardize conversational workflows and response management.
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CID Entertainment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, CID Entertainment implemented Google Workspace (Formerly Google G-Suite) for Collaboration to provide corporate email, calendaring, and document collaboration across the organization. The deployment is associated with the CID Entertainment corporate domain and targets a 200-employee U.S. retail firm, aligning Collaboration capabilities with core business communication and content workflows.
The cloud-native Google Workspace (Formerly Google G-Suite) implementation centralizes Gmail, Google Drive, Docs, Sheets, Calendar, and Google Meet under domain-level administration and user provisioning via the Google Admin console. The implementation is surfaced on CID Entertainment's public site, indicating Workspace is provisioned for their corporate domain and used in conjunction with the website, while governance is executed through centralized admin controls, shared drive configuration, and standard collaboration workflows for email and document sharing across teams.
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Event Management | Collaboration |
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2020 | 2020 |
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CID Entertainment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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CID Entertainment ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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CID Entertainment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CID Entertainment
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer | CXO | Finance | |
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Director of Project FInance | Director | Finance | |
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Chief Administrative Officer | CXO | Finance | |
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Apps Being Evaluated by CID Entertainment Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CID Entertainment IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CID Entertainment digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CID Entertainment Technographics
CID Entertainment is a Retail organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
CID Entertainment operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
CID Entertainment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, LiveChat, Inc. and Google.
CID Entertainment recently adopted applications including
Fastly in 2021, Eventbrite in 2020 and Mixpanel in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CID Entertainment’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CID Entertainment’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CID Entertainment technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.