Morristown, 7960, NJ,
United States
CIE Tours International Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CIE Tours International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 278 CIE Tours International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CIE Tours International has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Acquia DAM for Digital Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CIE Tours International is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CIE Tours International revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CIE Tours International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia DAM | Digital Asset Management | Content Management | n/a | 2017 | 2017 |
In 2017, CIE Tours International implemented Acquia DAM as part of a broader digital strategy, deploying the Acquia DAM Digital Asset Management solution to support a new Drupal CMS website. The implementation was led by a subject matter lead who guided the development team responsible for the Drupal CMS site construction and the Acquia DAM integration.
The deployment centered on core Digital Asset Management capabilities including centralized asset ingestion, metadata and taxonomy configuration, version control, access permissions, and search and retrieval workflows. Configuration work emphasized metadata standards and taxonomy aligned with marketing and content operations to enable consistent asset classification and lifecycle management.
Acquia DAM was integrated directly with the Drupal CMS website, using standard asset delivery connectors and APIs to surface approved creative and marketing assets in web templates and content authoring flows. Operational coverage focused on marketing, creative, and web development teams, with asset governance implemented through defined upload workflows, permission roles, and approval gates established by the project lead.
Governance and process work included iterative rollout of taxonomy and metadata rules, creation of publisher and approver roles, and training for content authors to use Acquia DAM within the Drupal content lifecycle. The narrative reflects an implementation that connected Acquia DAM Digital Asset Management to Drupal CMS, aligning asset management practices with website publishing and content operations.
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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