Cielo Talent
200 South Executive Drive,
Brookfield, 53005, WI,
United States
Brookfield, 53005, WI,
United States
1 877-797-3379
Professional Services
Cielo Talent Technographics
Cielo Talent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cielo Talent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 Cielo Talent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cielo Talent has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cielo Talent is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cielo Talent revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cielo Talent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cielo Talent Tech Stack and Enterprise Applications
Cielo Talent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Cielo Talent implemented Oracle NetSuite ERP. The deployment targeted ERP Financial capabilities to centralize company financial data and to establish structured reporting and contract review workflows, with a reporting-first orientation to prepare the reporting & analytics organization for launch.
Oracle NetSuite ERP was configured to capture and structure company financial data into a reporting data model and to surface transactional and summary financial records for analysis. Functional workstreams included formalizing contract review processes, developing internal benchmark reports, and building metric dashboards for senior leadership, all aligned to the ERP Financial data schema.
Reporting suites and client dashboards were created through Tableau, consuming company financial data stored in Oracle NetSuite ERP to support client-facing metrics and Quarterly Business Reviews. The operational scope focused on the reporting and analytics function and commercial client teams, delivering client dashboards, standardized metrics, and QBR content through extract and visualization workflows.
Program governance centered on leading and coaching a team of Reporting Analysts and Senior Reporting Analysts, overseeing creation and development of client dashboards, and ensuring the reporting & analytics team was equipped for launch. Ownership was established for ongoing reporting suites and senior leadership metric dashboards to sustain commercial reporting and analytics outputs.
|
Cielo Talent HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Cielo Talent deployed iCIMS Recruit Applicant Tracking System as its Applicant Tracking System on the public careers site. The iCIMS Recruit Applicant Tracking System is used to publish vacancies and capture candidate applications through the corporate careers portal, including listings such as a Delivery Leader role in Coimbatore, India.
The implementation focused on core Applicant Tracking System capabilities, configured to manage job requisition publishing, candidate application intake, resume parsing, applicant tracking workflows, and candidate status management. iCIMS Recruit Applicant Tracking System was embedded in the careers site to provide branded candidate login and application flows, requisition-level workflow routing, and career site presentation aligned to recruiting processes.
Operational ownership rests with talent acquisition and HR recruiting teams, with the system handling posting and applicant tracking for regional hiring activity visible on the public site. Governance emphasized recruiting workflow configuration and career site controls, maintaining centralized candidate records and requisition ownership inside iCIMS Recruit Applicant Tracking System.
|
|
|
|
|
BackGround Screening | HCM |
|
2017 | 2017 |
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Interview Scheduling | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting Chatbot | HCM |
|
2022 | 2022 |
|
|
|
|
|
Recruiting | HCM |
|
2021 | 2021 |
|
Cielo Talent AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Cielo Talent implemented TeamSupport SnapEngage on their website to introduce conversational capabilities. The deployment aligns with the Chatbots and Conversational AI category and is targeted at public facing candidate and client interactions on the corporate site.
TeamSupport SnapEngage was configured as an embedded web chat widget, delivering automated conversational workflows, proactive chat invites, canned responses, and staged handoffs from bot to live agent. Configuration included scripted conversational flows for common recruitment and client inquiries, escalation rules to route human interactions, and administrative tooling to manage chat scripts and session records. The implementation leveraged the TeamSupport SnapEngage administration console to tune flows and monitor conversations.
Operational scope is limited to the company website where the chat widget captures visitor interactions and initiates candidate engagement and client support dialogues. The provided source does not document named backend integrations, so specific connections to internal CRM or ATS systems are not specified. Agent access and session handling were structured to support recruiting and client services teams responding to escalations.
Governance focused on managing conversational content, access controls for agents, and routine review of routing rules and chat scripts to align with recruitment workflows. TeamSupport SnapEngage supplies reporting and administrative features to support ongoing tuning of conversational flows and agent handover processes.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
|
|
|
|
Natural Language Processing | AI-Powered Application |
|
2018 | 2018 |
|
Cielo Talent Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Cielo Talent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Cielo Talent TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
Cielo Talent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
Cielo Talent CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Cielo Talent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cielo Talent Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cielo Talent IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cielo Talent digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cielo Talent Technographics
Cielo Talent is a Professional Services organization based in United States,
with around 3600 employees and annual revenues of $1.10 billion.
Cielo Talent operates a diverse technology stack with applications such as
Oracle NetSuite ERP, iCIMS Recruit Applicant Tracking System and TeamSupport SnapEngage,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Cielo Talent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and TeamSupport.
Cielo Talent recently adopted applications including
Paradox Olivia Chatbot in 2022, Clovers Hiring Intelligence Platform in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cielo Talent’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cielo Talent’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cielo Talent technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.