CIFC Technographics
CIFC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CIFC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 CIFC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CIFC has purchased the following applications: eClinicalWorks Population Health for Electronic Health Record in 2023, eClinicalWorks HEDIS for Analytics and BI in 2023, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CIFC is running and its propensity to invest more and deepen its relationship with eClinicalWorks , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CIFC revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CIFC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CIFC Tech Stack and Enterprise Applications
CIFC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Population Health | Electronic Health Record | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Connecticut Institute for Communities, Inc. implemented eClinicalWorks Population Health as part of its Electronic Health Record strategy for a 72-provider Federally Qualified Health Center. The deployment was intended to improve delivery of quality care and evaluate access to healthcare services across the organization.
The implementation included eClinicalWorks Population Health modules such as HEDIS Analytics and other population health tools that present clinical quality measure dashboards, visual compliance cues, and pre-visit chart preparation workflows for medical assistants. eClinicalWorks Population Health consolidated screening and compliance metrics into a single interface, replacing manual checks across multiple windows and enabling providers to access patient clinical quality measure data in one place.
Deployment used the eClinicalWorks Cloud environment and integrated HEDIS Analytics with eClinicalMessenger to enable secure patient outreach and reminders for screenings. Operational coverage focused on quality measurement and screening workflows across the Quality Team, primary care providers, and medical assistants, supporting chart prep, patient communication, and routine compliance tracking.
Governance centered on the CIFC Quality Team to monitor clinical quality measures and keep practice staff informed of compliance metrics, embedding the population health workflows into daily clinical operations. Since implementing HEDIS Analytics and the population health tools, CIFC reported cervical cancer screening improvement from 53% to 62% and an 11% increase in HIV screening, along with reported time savings for providers and staff.
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CIFC Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks HEDIS | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 |
In 2023, Connecticut Institute for Communities CIFC implemented eClinicalWorks HEDIS as part of a broader deployment of eClinicalWorks Population Health solutions on the eClinicalWorks cloud, centralizing clinical quality measurement and screening workflows. The deployment emphasizes Analytics and BI capabilities to support HEDIS reporting and population health management across a 72-provider federally qualified health center.
The implementation included eClinicalWorks HEDIS HEDIS Analytics and population health modules that consolidate patient clinical quality measure data, provide visual cues and color-coded compliance indicators, and support pre-visit chart preparation workflows. Configuration work focused on tracking screenings and clinical quality measures in a single interface, enabling medical assistants to perform chart prep and giving providers consolidated views to streamline day-to-day care delivery.
Operational coverage spans the Connecticut Institute for Communities network, with the Quality Team, primary care providers, and medical assistants using the system for clinical quality measurement, screening outreach, and care coordination. The deployment integrates with eClinicalMessenger for secure patient communication about screenings and follow up, and it is implemented within the eClinicalWorks ambulatory cloud EHR environment to unify point-of-care and population health data.
Governance practices shifted to centralized metric monitoring by the Quality Team, which uses HEDIS Analytics to communicate compliance metrics to clinical staff and sustain quality during disruptive periods. Outcomes reported by the organization include improvements in cervical cancer screening from 53% to 62%, an 11% increase in HIV screening, continued compliance during COVID related lockdowns, and stated time savings for providers who manage 20 to 30 patient visits per day.
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CIFC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CIFC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2022 | 2022 |
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CIFC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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CIFC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at CIFC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CIFC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||